What do banks want in 2025? Of course, they want to deliver personalized frictionless customer experiences and engagement, stride ahead of the competition, and run

Credit unions have long been distinguished by their personal, community-oriented approach, fostering trust and strong member relationships that set them apart from the large, impersonal

Invoices are a fundamental part of business operations, without which the organization cannot function efficiently. It holds a significance that goes beyond mere billing or

In the unforgiving world of banking and financial services, preparedness for the unexpected is a necessity rather than a luxury. Black Swan events — those

Generative Artificial Intelligence (AI) has rapidly emerged as a transformative force in the business landscape, reshaping operations, enhancing productivity, and driving innovation across various sectors.

What comprises a successful, modern bank’s product pricing strategy? Given the way customer expectations have evolved over the last few years, most banks would say

Original insights sourced from: 10x Banking: 2025 Core Banking Trends. As we approach 2025, core augmentation is set to become an indispensable catalyst for banks

2024 is almost a wrap and the banking sector ended the year on a high note despite macro-economic challenges.1 Globally, the sector recorded USD 7

It is now clear to traditional banks worldwide that digital transformation is not just a passing trend, a good to have, or a simple upgrade—it

What makes a software product development process efficient, reliable, and capable of delivering high-quality software products? Those of us in the product development business understand

Between 2022 and 2023, the U.S. witnessed record-high interest rates to combat rising inflation. This was followed by a drastic 50-basis point reduction in interest

The U.S. Federal Reserve raised interest rates a record 11 times between March 2022 and July 2023,  reaching a peak of 5.2-5.5 percent to curb

As global economic conditions drive interest rates lower, banks face increasing pressure to adapt and thrive in this challenging environment. The Asia Pacific region has

The Indian financial sector is facing a challenging reality. In addition to Non-Performing Assets (NPA) and debt, the sector now must contend with an alarming

Do you remember what it was like to get a loan from a traditional banking platform? It involved multiple steps and channels – one for

The banking industry is undergoing a profound transformation, driven by evolving customer expectations, rapid technological advancements, and increasing regulatory complexity. Traditional monolithic architecture served banks

Recently, Standard Chartered Bank announced a new environmental, social, and governance (ESG) linked cash account for corporate banking clients that will reward them for meeting

Accurate invoicing processes in banks are essential to prevent revenue leakage and play a vital role in driving customer satisfaction. But despite best efforts, inaccuracies

In the wake of a challenging few years, U.S. banks are witnessing a resurgence in commercial deposits. After experiencing a sharp decline of 7% between

In today’s rapidly evolving business landscape, data has emerged as a vital asset, often referred to as the new currency. This notion is particularly true

The US banking and financial services sector has faced unprecedented disruption over the last few years. The chaos of the pandemic was followed by rising

In the competitive landscape of global finance, banks often employ innovative pricing strategies to expand their market presence. A prime example is second market discounting,

The emergence of generative AI models has turned the business world on its head. From public platforms like ChatGPT to private enterprise-grade Large Language Models

In the last four years the world has experienced unprecedented disruption that resulted in a global economic slowdown and rising inflation. In a bid to

Founded in 2008, the Banking Industry Architecture Network (BIAN) is a not-for-profit collaborative ecosystem that aims to establish a banking technology framework that standardizes and

The global development of the software industry has been a journey of remarkable innovation and transformation, closely tied to the evolution of software development models.

Banks invest heavily in digital transformation. They deploy modern technology platforms and solutions in a bid to optimize business processes, operations, and deliver personalized services

Personalized products and services are important to ensure customer satisfaction. And banks have been creating variations and bundles of their products for decades in a

Deposits are a critical business driver for most banks. But competition for deposits is increasing amidst rising interest rates and macro-economic slowdowns. Banks must improve

For well over 50 years the function of account analysis operated the same way, even while other functions underwent transformation. Most banks viewed it as

For decades, the function of account analysis in American banks has been considered a basic operational tool for managing pricing and billing for corporate treasury

After an unprecedented two-year lull, travel, especially business travel is back with a bang. Spurred on by a resurgence in face-to-face meetings and events, business

Banking revenues are under pressure because of changing customer expectations, increasing competition, tightening regulations, and a fraught geopolitical and macro-economic climate. As banks strive to

The post pandemic world is proving to be a challenging one to navigate for the banking sector. Escalating geopolitical tensions, increasing interest rates, unchecked inflation,

After the disruption caused by the pandemic, the world is now facing new challenges in the form of escalating geopolitical tension, and an economic slowdown.

While the world’s first ATM was introduced by Barclays Bank in 1967, these automated teller machines went truly mainstream only in the 1980s. They grew

In today’s rapidly evolving global market, businesses face the challenge of catering to a diverse audience with varying needs and preferences. Here is where the

Agility is a key ingredient for success in the modern business landscape. For the banking and financial services sector, efficient project management is essential for

Corporate banking engagements are complex with multiple engagement models that offer the customer the best rates and value for their money while ensuring profitability and

What keeps you going back to your favorite coffee shop? Is it just the coffee? Is it the snacks or the free Wi-Fi? Or is

We are witnessing a new era of banking with the emergence of technology powered models that put the customer and their requirements at the heart

The banking industry has been witnessing large scale transformation in the last decade, and nowhere is this more evident than in payment solutions. With rapid

Effective cash flow management lies at the heart of every successful business, regardless of its size or industry. In the corporate banking sector, real-time cash

The customer’s perception is your reality. – Kate Zabriskie The Story of The Economist Premium Subscriptions Way back in the 2000s, The Economist, as part

One would think that in the modern digital world, cash is no longer king. But when it comes to corporate banking, cash and liquidity are

The financial world is changing fast, and banks need to keep up with the new trends and demands. They must find a way to combine

These are disruptive times for the banking sector. Once the sole bastion of financial services, banks are now facing intense competition from newer entrants to

The emergence of technology has revolutionized the financial industry by transforming customer expectations and the way certain banking functions and practices are conducted. Merchant billing

During the 1970s, Colonel John Boyd, an American military strategist, devised an information processing model aimed at aiding soldiers in making swift, decisive choices when

When was the last time you stepped into a physical bank branch? Chances are it was a while ago. Technology has brought banking to our

Pricing is the only element in the marketing mix that produces revenue; the other elements produce costs. – Philip Kotler How Apple Saved the Music

Banking is increasingly leveraging technology to deliver a better customer experience, drive hyper-personalization strategies, and ensure enduring customer loyalty. And like any other business, banks

Retail banks today are operating in the midst of unprecedented disruption. On the one hand, customer preferences and expectations are changing rapidly even as competition

An economist’s definition of hatred is the willingness to pay a price to inflict harm on the others. – Edward Glaeser How Princeton Review Goofed

Environmental, Social, and Governance (ESG) goals are critical business considerations for organizations across sectors including banking. There is increased regulatory scrutiny on this front, and

Lowering prices is easy. Being able to afford to lower prices is hard. – Jeff Bezos The Sad Story of Metro Fares in Santiago The

Banking is not what it used to be. It is still one of the key pillars of the global economy, but the business of banking

Adam Smith’s flash of genius was his recognition that the prices that emerged from voluntary transactions between buyers and sellers–for short, in a free market–could

Modern banking is operating under significant pressure. Corporate banking is facing increasing competition from alternative lenders, technology giants, and fintechs. Banks must deliver relationship-based pricing

There is no doubt that banking is experiencing significant disruption necessitating some sweeping transformation in business strategy and operating models. Customers today demand a customized,

The banking sector is facing significant disruption, and that is putting revenues and profitability under pressure. As customer demand for personalized relationship-based banking increases and

A cynic is a man who knows the price of everything, and the value of nothing – Oscar Wilde Have you heard about Webvan? For

The glaciers are melting, extreme weather events are intensifying, and there is increasing awareness of and debate on social inequities and injustices. Today environmental and

Price is all the information that exists in the market…it’s just what people think…. price means nothing other than the equilibrium of liquidity…It doesn’t mean

The business of banking is facing some tough times. The COVID-19 pandemic disrupted markets and global economies at an unprecedented scale and the unexpected war

“Price is what you pay. Value is what you get.” – Warren Buffet Have you heard the story where the price of a room heater

By 2025, one third of the world’s population will be using 5G networks.1 This is as many as 1.2 billion connections. 80 percent of the

We live in disruptive times. The pandemic, a war and an unprecedented climate crisis are wreaking havoc on life as we knew it. Coping with

Drivers and Emerging Trends in Sustainable Finance By Ben Caldecott,Founding Director, Oxford Sustainable Finance Program The climate crisis is worsening, and it is now more

Lessons from a Volatile World By Neal Cross, Board Advisor, Corporate, Social and Fintech AdvisorThe once stable and change-averse BFSI sector faces unprecedented disruption today,

Delivering Value through Pricing By Gilles Ubaghs, Strategic Advisor, Aite Novarica Group Nanda Kumar, CEO, SunTec Business Solutions Over the last two years, the world

The Future of Wealth Management By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions Banks have been under pressure to increase fee-based income to improve

The last two years have brought with them disruption at a scale that was previously unimaginable. Almost overnight, entire countries locked down, and work, business,