Read up on the latest market developments and expert insights
Choosing a revenue management platform is no longer a technology decision; it’s a margin decision. As banks introduce personalized pricing, relationship-based deals, and usage-driven charges,
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Modern customers are tired of the same old banking offers that do not meet their needs or deliver too little too late. They want innovative
The SunTec AI Backbone for Trusted Revenue Intelligence SunTec’s built-in AI layer operates within your governance framework, runs on top of existing cores, and drives
EnglishArabic Transform compliance into advantage with a trusted, locally supported e-invoicing solution. SunTec is Now a Pre-approved E-invoicing Service Provider by the Ministry of Finance,
What’s in a price? Well, pricing matters more than ever. If you are a traditional bank, trying to stay ahead of increasing competition, smart pricing
UAE E-Invoicing ERP Readiness Assessment Test Comprehensive self-assessment to identify integration gaps and compliance readiness Guidance Note – UAE E Invoicing Master Data Extracts (For
Banking deals were once simple product-centric price conversations in which the corporate customer had limited negotiating power. Today, customers demand relationship-based, personalized offers and pricing,
In an increasingly interconnected financial system, correspondent banking remains a critical backbone for global trade, remittances, and cross‑border payments. As competition and pricing pressure intensify,
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In 2025, the fintech market was estimated to be approximately, USD 320.8 billion1. It is expected to grow at a CAGR of 15.3 percent between
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Partner FAQs Looking to Partner with us on E‑Invoicing? Here’s Everything you Need to Know. These FAQs are for tax, audit, advisory, ERP, and implementation partners who
Customer FAQs E‑Invoicing Explained for Businesses, Get the Clarity you’re Looking for. These FAQs are for UAE businesses preparing for the upcoming e-invoicing mandate and
Most traditional banks are grappling with customer churn and low engagement with their offers. Customers today expect to be treated as a segment of one—receiving
According to a recent report, 58 percent1 of banking customers bought a new product or service from a provider other than their primary bank in
Our AI Strategy for Financial Institutions SunTec Xelerate is an intelligent, AI-amplified revenue management backbone that sits above your existing cores to unlock new revenue,
UAE E-Invoicing ERP Readiness Assessment Comprehensive self-assessment to identify integration gaps and compliance readiness Assessment Complete! Submission Successful Thank you for completing the UAE E-Invoicing
UAE E-Invoicing ERP Readiness Assessment Comprehensive self-assessment to identify integration gaps and compliance readiness Step 1 of 7 14% Guidance Note – UAE E Invoicing
As the UAE moves steadily toward widescale adoption of e-invoicing under the Ministry of Finance (MoF) and Federal Tax Authority (FTA), organizations are recalibrating how
For most businesses in the UAE, the immediate response to the e-invoicing mandate has been practical: understanding timelines and requirements, engaging vendors, and preparing internal
For the banking and financial services sector, artificial intelligence (AI) is no longer an interesting new trend to be experimented with. It is a strategic
Commercial banks are operating under incredible pressure amidst net interest margin compression, increasing competition, and rising cost pressures. Even as these factors impact profitability and
Dubai, UAE – November 18, 2025: SunTec (Xelerate) Business Solutions DMCC, the Dubai-based subsidiary of SunTec Business Solutions, a global leader in enterprise revenue management
E-invoicing is rapidly becoming the norm for transactions with multiple countries rolling out mandates. It is not just a regulatory requirement, but a larger effort
Banks operating today are facing a myriad of challenges, from tariff adaptation to tech adoption. Multinational institutions must further grapple with changing regulations in a
In an era defined by volatility, complexity, and intensifying client expectations, corporate banks are under pressure to reinvent how they structure and deliver value. Gone
Twenty years ago, planning a vacation meant leafing through guidebooks and collecting brochures from travel agents. Then came comparison sites and apps that made the
Offers have been the mainstay of banking marketing campaigns for decades. But despite spending more than half of their budgets on these campaigns, most financial
In this episode of Banking on Value Exchange, Nikhil Manchanda (SunTec) talks with Margarita Vacanti from Curinos about how banks can make faster, fairer, and
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The banking sector in the USA is still reeling from the disruption of 2023. While the larger banks dealt with unprecedented customer outflow, mid-sized banks
Is your pricing aligned with the value your bank gets from a deal? Have you ever signed off on a deal at certain rates, only
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Bank pricing strategies typically combine cost of funds, risk, regulatory requirements, informal assessments of the market, and competitor insights. While these factors form the basis
Smarter Deals Start Here Orchestrate global, end-to-end deals in real time with SunTec Xelerate Deal Management. With AI-augmented workflows and market intelligence, bridge internal silos
Frankfurt, Bangalore: September 29, 2025: SunTec Business Solutions today announced the launch of its enhanced Deal Management product, a transformative upgrade that embeds the power
SunTec (Xelerate) Business Solutions DMCC is the Pre-Approved E-Invoicing Service Provider (MoF, UAE) is the Pre-Approved E-Invoicing Service Provider (MoF, UAE) Accelerate Your E-Invoicing Compliance
The 2020s is without a doubt the era of Artificial Intelligence (AI). But despite its pop culture representation over the years, AI looks nothing like
Corporate banking has evolved into a sophisticated ecosystem where sales managers and relationship managers face unprecedented challenges in balancing competing priorities across deal composition, approvals,
In today’s dynamic financial landscape, corporate banks are under mounting pressure to deliver more personalized, profitable, and compliant deals faster and more efficiently than ever
AI tools are reshaping how organizations innovate, manage data, and deliver value. But with rapid adoption comes hidden risks—from data leakage and unauthorized storage to
The United Arab Emirates (UAE) is progressing quickly on its e-invoicing journey, and it is on track to roll out the new regime by July
High street banks in the United Kingdom reported significant losses. Collectively, they experienced a £3.7 billion drop in pre-tax profits last year.1 Between 2019 and 2024,
What’s new in the world of corporate banking in 2025? Businesses continue to grapple with an uncertain economic and geopolitical environment, further complicated by recent
In today’s hyper-personalized and competitive banking landscape, offers are more than just marketing levers. They are strategic tools that shape customer behavior, drive cross-sell, and
Dubai/Trivandrum, August 5, 2025: SunTec Business Solutions, the world’s #1 relationship-based pricing and billing company, is proud to announce a major milestone in its UAE
A leading European bank sought to modernize its pricing and billing systems to eliminate revenue leakage, streamline operations, and deliver personalized, transparent pricing for its
The United Arab Emirates (UAE) is quickly progressing on its digital transformation agenda, particularly in tax administration and business compliance. As an integral part of
Curinos and SunTec Redefine Pricing with Market Insights Contact Us Turning Data into Decisions and Strategy into Execution In a market where speed, accuracy, and
E-Invoicing and CTC Models Supported by SunTec Xelerate SunTec Xelerate e-Invoicing is a comprehensive, fully configurable, industry-agnostic, and country-agnostic product designed to help organizations comply
The banking industry is adjusting to a new reality. The Fed Fund rate continues to hold steady at 4.25%–4.50%, a sharp contrast to the near-zero
In today’s corporate banking environment, precision matters. Every offer, every deal, every pricing structure is scrutinized not just by the bank’s internal stakeholders, but also
As businesses adapt to the global shift toward e-invoicing, AI is becoming a crucial enabler of accuracy and efficiency. With over 100 countries having adopted
Bangalore, July 23, 2025: SunTec Business Solutions, the world’s #1 relationship-based pricing and billing software company, today announced that Investec Bank Limited, a leading international
ISO 20022, an international standard for electronic data interchange between financial institutions, is already live in many regions and is set to become the universal
E-invoicing is rapidly becoming the global standard for business-to-business transactions. As of 2025, more than 100 countries have either implemented or are in the process
In a world where businesses operate seamlessly across borders, corporate clients expect their banks to do the same. Multinational corporations want more than localized banking
As the UAE accelerates its digital transformation journey, e-invoicing stands out as a cornerstone initiative aimed at enhancing tax compliance, operational efficiency, and transparency across
Across the world, businesses and governments are working to modernize billing and invoicing processes to ensure transparency, operational efficiency, and plug revenue leakage. For large
As the United Arab Emirates (UAE) prepares to roll out mandatory e-invoicing by Q2 2026, businesses across industries must prepare for a fundamental shift in
What is the “In Duplum” Rule? The In Duplum rule is a legal principle that limits the amount of interest and certain charges a creditor
Home > X For information about how we use your data please see our privacy policy. Read the Datasheet Why SunTec Xelerate? SunTec’s cloud-based Indirect Tax
In today’s fast-evolving corporate travel landscape, Travel Management Companies (TMCs) must rethink their approach to invoicing and settlement. No longer can these platforms remain static,
NEW YORK, NY – June 12, 2025: Global pricing and billing platform leader SunTec Business Solutions today announced a strategic relationship with Curinos, a trusted
Governments around the world are mandating electronic invoicing or e-invoicing to replace traditional paper invoices to streamline tax compliance and reduce frauds. Many of these
Build Your Own Deal BIAN-Standardized, AI-Augmented, Customer-Ready Meet Us at BIAN 2025 November 18–19, 2025 | Willis Tower, Chicago, USA A Tailored Path to Success:
An increasing number of countries are moving from the traditional paper invoice format to e-invoices or digital invoices. Most countries aim to reduce tax fraud,
Many countries around the world are announcing a mandatory shift to e-invoicing from traditional paper-based invoicing processes. Most governments aim to reduce tax fraud, improve
The United Arab Emirates (UAE) is set to roll out the first phase of its new e-invoicing regime by June 2026. This is a significant
Business travel is back with a bang! The global value pool for corporate travel last year was approximately USD 1.5 trillion, marking a 6 percent
Mergers and acquisitions (M&As) have always been a key growth driver for the banking and financial services sector. The last few years saw some cautious
Account Analysis is a Big Deal Meet Us at Booth 754 Thomas Michael Menino Convention & Exhibition Center (formerly BCEC), Boston Visit us at Booth
What makes you choose to buy one product over another? There are many factors that drive a purchase decision, but it is safe to say
Seamless billing and reconciliation start here. The camt.086 Bank Services Billing statement from the ISO 20022 standard is transforming how banks and financial institutions manage
Remember the days of newspaper and magazine subscriptions? One paid a fixed amount of money for a fixed period and received the newspaper or magazine
SunTec @ Sibos 2025 Smarter Deals Start Here Meet SunTec at Sibos 2025 Messe Frankfurt | September 29 – October 2, 2025 Visit us at
Pricing is changing. For decades, banks used product-centric pricing models, which worked well to deliver revenue growth and profitability. But today, these age-old strategies are
Enhance your bank’s pricing strategies and elevate customer experience with Luxoft HEP and SunTec Xelerate. With the Hogan External Pricing Interface (HEP), capitalize on relationship-based
Enhance your bank’s pricing strategies and elevate customer experience with Luxoft HEP and SunTec Xelerate. With the Hogan External Pricing Interface (HEP), capitalize on relationship-based
A couple of decades ago, the idea of paying for a taxi ride without accessing a net banking platform or even the mobile banking app
The keyword for banking in 2025 and beyond is change. Banking customers are changing – both in terms of profile, and expectations, the market is
Peak-hour congestion is a common issue across many industries. In transportation, roads get jammed during office hours, causing delays. In telecom, networks slow down, or
Winning a new corporate banking deal is a cause for celebration for banks, especially amidst challenging market conditions. But it must not become the end
Banking is going digital at an incredible pace, with new technology-backed business models changing the rules of the game. But despite the emergence, and increasing
The SunTec AI Backbone for Trusted Revenue Intelligence SunTec’s built-in AI layer operates within your governance framework, runs on top of existing cores, and drives
For several years, banks have been trying to deliver what customers want – a truly personalized experience that covers engagement with the bank, pricing, offers
The New Mantra: Efficiency Above All In 2025, banks are navigating a landscape where operational efficiency has ascended to the forefront of strategic priorities. A
EnglishArabic Built for e-Invoicing Compliance SunTec, a MoF (UAE) Pre-Approved Provider Request a Demo SunTec Completes PINT AE Peppol Testbed Testing for UAE E-Invoicing We
Stay Compliant with Malaysia’s e-Invoicing Regime Ensure foolproof compliance e-Invoicing in Malaysia Malaysia’s e-invoicing regime aims to support the growth of the digital economy by
Empowering Businesses with Seamless e-Invoicing in the KSA Drive efficiency and stay fully compliant with KSA e-Invoicing standards e-Invoicing in the Kingdom of Saudi Arabia
Simplify Your e-Invoicing Transition in Bahrain Comply with the emerging mandate Bahrain National Bureau for Revenue’s Plan for Implementing E-Invoicing Bahrain does not yet have
Fast-Track Your Path to e-Invoicing Compliance in Oman Streamline your business with a digitized invoicing system The Sultanate of Oman Tax Authority’s Plan for Implementing
Accelerate Your Journey to VAT and e-Invoicing Compliance in Qatar Comply with the emerging mandates Qatar Ministry of Economy and Commerce’s Plan for Implementing e-Invoicing
Credit unions have long been distinguished by their personal, community-oriented approach, fostering trust and strong member relationships that set them apart from the large, impersonal
Corporate banking is transforming with rising customer demands for real-time financial insights and seamless services. Legacy systems hinder agility, but cloud-native middleware solutions help banks
Invoices are a fundamental part of business operations, without which the organization cannot function efficiently. It holds a significance that goes beyond mere billing or
In the unforgiving world of banking and financial services, preparedness for the unexpected is a necessity rather than a luxury. Black Swan events — those
Generative Artificial Intelligence (AI) has rapidly emerged as a transformative force in the business landscape, reshaping operations, enhancing productivity, and driving innovation across various sectors.
What comprises a successful, modern bank’s product pricing strategy? Given the way customer expectations have evolved over the last few years, most banks would say
Original insights sourced from: 10x Banking: 2025 Core Banking Trends. As we approach 2025, core augmentation is set to become an indispensable catalyst for banks
SunTec’s Commitment to Sustainability: Driving ESG Excellence Download the SunTec ESG Report (2022-2024) At SunTec, we are deeply committed to integrating a comprehensive Environmental, Social,
Our Commitment to Excellence At SunTec, quality is not just an aspiration—it’s a philosophy that permeates everything we do. From the very beginning, our mission
2024 is almost a wrap and the banking sector ended the year on a high note despite macro-economic challenges.1 Globally, the sector recorded USD 7
In the fast-evolving world of financial services, the humble pricing engine and billing system are taking center stage. Banks, long encumbered by legacy systems and
It is now clear to traditional banks worldwide that digital transformation is not just a passing trend, a good to have, or a simple upgrade—it
In this podcast, Dan Gill, VP of Industry Practice at SunTec, and host Samuel Davidowitz, U.S. Sales Director at SunTec, explore the role of Earnings
What makes a software product development process efficient, reliable, and capable of delivering high-quality software products? Those of us in the product development business understand
In this podcast, our speakers explore core augmentation, delving into its nuances such as pricing strategies, compliance, and ecosystem integration. They discuss the significance of
SunTec Xelerate: Transforming Banking Through Core Augmentation Discover the Future of Composability at BIAN Banking Summit 2024 Unlocking the Power of Core Augmentation In today’s
case studies A leading European bank sought to enhance its offerings by embedding financial services into a corporate ERP platform. The bank aimed to provide
In this podcast, our host Sudheer Padiyar, SVP Regional Head (EMEA) and Global Head (Ecosystem), is in conversation with Duncan Alexander, Product Director of Hogan
Between 2022 and 2023, the U.S. witnessed record-high interest rates to combat rising inflation. This was followed by a drastic 50-basis point reduction in interest
The U.S. Federal Reserve raised interest rates a record 11 times between March 2022 and July 2023, reaching a peak of 5.2-5.5 percent to curb
UP YOUR GAME Grab a with Us Build the Future with our Composable Platform Meet us at BIAN Meet SunTec at BIAN 2024 November 19–20,
In the second episode of Banking on Value Exchange, Dan Gill, VP of Industry Practice at SunTec, and Samuel Davidowitz, U.S. Sales Director at SunTec, explore
As global economic conditions drive interest rates lower, banks face increasing pressure to adapt and thrive in this challenging environment. The Asia Pacific region has
Is your bank grappling with inefficiencies in its revenue management process? In Season 2, Episode 1 of the Banking on Value Exchange Podcast, we dive deep
The Indian financial sector is facing a challenging reality. In addition to Non-Performing Assets (NPA) and debt, the sector now must contend with an alarming
The Bank of 20XX: Seizing Tomorrow’s Incredible Opportunities BIAN Banking Summit London, UKNovember 28 & 29, 2023 Download Whitepaper Meet Us In the evolving landscape
Do you remember what it was like to get a loan from a traditional banking platform? It involved multiple steps and channels – one for
The banking industry is undergoing a profound transformation, driven by evolving customer expectations, rapid technological advancements, and increasing regulatory complexity. Traditional monolithic architecture served banks
Recently, Standard Chartered Bank announced a new environmental, social, and governance (ESG) linked cash account for corporate banking clients that will reward them for meeting
Accurate invoicing processes in banks are essential to prevent revenue leakage and play a vital role in driving customer satisfaction. But despite best efforts, inaccuracies
Today’s banking landscape is shaped by changing customer demands, high-interest rates, increasing competition, and evolving regulations, all of which pressure profits. Banks must understand each
In the wake of a challenging few years, U.S. banks are witnessing a resurgence in commercial deposits. After experiencing a sharp decline of 7% between
The partnership will reduce legacy constraints and provide large & medium-sized banks with contextual products and relationship-based pricing London: 29 August 2024 – 10x Banking,
In today’s rapidly evolving business landscape, data has emerged as a vital asset, often referred to as the new currency. This notion is particularly true
The US banking and financial services sector has faced unprecedented disruption over the last few years. The chaos of the pandemic was followed by rising
In the competitive landscape of global finance, banks often employ innovative pricing strategies to expand their market presence. A prime example is second market discounting,
The emergence of generative AI models has turned the business world on its head. From public platforms like ChatGPT to private enterprise-grade Large Language Models
In the last four years the world has experienced unprecedented disruption that resulted in a global economic slowdown and rising inflation. In a bid to
Grab a with Us Previous slide Next slide Previous slide Next slide Meet SunTec at AFP 2024 Nashville, TN | October 20-23, 2024 Visit us
Transform Your Billing for Superior Customer Satisfaction and Efficiency In today’s fast-paced banking landscape, efficient, agile, and error-free billing processes are paramount to business success.
Founded in 2008, the Banking Industry Architecture Network (BIAN) is a not-for-profit collaborative ecosystem that aims to establish a banking technology framework that standardizes and
Stay Compliant with Malaysia’s e-Invoicing Regime Introduction to Malaysia’s e-Invoicing Mandate In an effort to enhance tax compliance, minimize errors, and combat shadow economies, many
The global development of the software industry has been a journey of remarkable innovation and transformation, closely tied to the evolution of software development models.
Get Ready for UAE E-Invoicing and What Comes Next with SunTec, a Pre-Approved Provider Get Ready for UAE E-Invoicing and What Comes Next with SunTec,
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In the high-stakes world of global banking, the reliability of software infrastructure is non-negotiable. The integrity of these systems can make or break an institution,
In the second part of this podcast, Madhav Dabke, Vice President – Industry Product (BFSI), SunTec Business Solutions, touches upon the tangible benefits that banks
In this episode, our host Peter Yorke, Senior Vice President – Marketing is in conversation with Madhav Dabke, Vice President – Industry Product (BFSI), SunTec
SunTec Chronicles: A Collection of Illuminating Perspectives Dive deeper into the realm of pricing, billing, and revenue management with our curated selection of articles. Over
Banks invest heavily in digital transformation. They deploy modern technology platforms and solutions in a bid to optimize business processes, operations, and deliver personalized services
Discover how an African bank streamlined its operations and enhanced customer experience through product consolidation. By standardizing its product portfolio, the bank reduced complexity and
Personalized products and services are important to ensure customer satisfaction. And banks have been creating variations and bundles of their products for decades in a
Deposits are a critical business driver for most banks. But competition for deposits is increasing amidst rising interest rates and macro-economic slowdowns. Banks must improve
For well over 50 years the function of account analysis operated the same way, even while other functions underwent transformation. Most banks viewed it as
For decades, the function of account analysis in American banks has been considered a basic operational tool for managing pricing and billing for corporate treasury
After an unprecedented two-year lull, travel, especially business travel is back with a bang. Spurred on by a resurgence in face-to-face meetings and events, business
Banking revenues are under pressure because of changing customer expectations, increasing competition, tightening regulations, and a fraught geopolitical and macro-economic climate. As banks strive to
The post pandemic world is proving to be a challenging one to navigate for the banking sector. Escalating geopolitical tensions, increasing interest rates, unchecked inflation,
After the disruption caused by the pandemic, the world is now facing new challenges in the form of escalating geopolitical tension, and an economic slowdown.
Comply with Mauritius’ e-Invoicing Regulations Effortlessly with SunTec’s Solution Countries around the world are embracing e-Invoicing mandates to streamline their financial ecosystems and minimize tax
The banking sector is changing at an incredible pace fueled by changing customer expectations, increasing competition, and a rapidly evolving technology landscape. Amidst these volatile
How Banks Can Strengthen Customer Loyalty With Personalized Bundling Strategies 42% of Consumers Will Switch FIs for Bundled Banking1 Fragmentation in Banking Services Consumer surveys2
How Banks Can Strengthen Customer Loyalty With Personalized Bundling Strategies 42% of Consumers Will Switch FIs for Bundled Banking1 Fragmentation in Banking Services Consumer surveys2
Accelerate Core Transformation with a Joint Solution from SunTec and Luxoft Enabling banks to deliver contextual and hyper-personalized customer experiences. SunTec and Luxoft Join Forces
Fintech and non-bank entities are challenging traditional banking players, affecting their revenue and profitability. Banks are managing these market dynamics by deepening focus on customer-centric
Watch our latest video on behavioral banking to discover how you can move beyond traditional banking and deliver contextual and hyper-personalized experiences to customers. In
Watch this intriguing conversation at Sibos 2023 with Madhur Jain, Executive Vice President and Global Head of SaaS and Solution Consulting at SunTec, Allison Shonerd
Watch this discussion from Sibos 2023, featuring Amit Dua, President of SunTec, alongside FF News and Ann Magnusson of SEB. They delve into the world
Watch Amit Dua, President of SunTec Business Solutions, alongside Nadya Hijazi of HSBC and FF News at Sibos 2023 as they delve into innovative approaches
Watch Madhur Jain, EVP and Global Head of SaaS and Solution Consulting at SunTec, in an enlightening session with FF News at Sibos 2023. He
Madhur Jain, Executive Vice President and Global Head of SaaS and Solution Consulting at SunTec, speaks to FF News about the role of neobanks and
Watch Madhur Jain, Executive Vice President and Global Head of SaaS and Solution Consulting at SunTec, in a captivating discussion with FF News at Sibos
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Superior Global Cash Management with a Robust Offer-to-Bill Lifecycle Solution Corporate Payments and Cash Management An Opportunity for Banks to Drive Growth and Customer Loyalty
Having the right data capabilities and technology architecture is critical to respond with agility in a volatile market. Today the missing link in understanding customers lies
Customers are increasingly open to embracing a multi-bank experience and willing to transfer balances, which is facilitated seamlessly by numerous banks. In the second part
In today’s dynamic banking landscape traditional and challenger banks engage in a fierce competition for customer deposits. In this podcast, our host Pulkit Bhardwaj, Associate
Navigate the diverse e-invoicing landscapes across the globe, including Latin America, Europe, the Middle East, India, the USA, and emerging markets. e-Invoicing is increasingly becoming
While the world’s first ATM was introduced by Barclays Bank in 1967, these automated teller machines went truly mainstream only in the 1980s. They grew
In this episode, Dan Gill, CTP, Industry Principal – Banking & Financial Services, SunTec is in conversation with Sergio Infante, General Manager – Regional Sales
The banking industry is undergoing a remarkable transformation driven by evolving customer expectations, competitive forces, regulatory shifts and technological advancements. To keep pace with this dynamic
In today’s rapidly evolving global market, businesses face the challenge of catering to a diverse audience with varying needs and preferences. Here is where the
Agility is a key ingredient for success in the modern business landscape. For the banking and financial services sector, efficient project management is essential for
The banking industry is at a critical juncture where payment and cash management services are not just routine offerings, but strategic differentiators that can significantly
The Future of Banking is All About Modernization Banks are poised to redefine the industry’s digital future. Their objectives are clear: achieve revenue growth, enhance
Hyundai recently launched an in-car payment system that allows drivers in the USA to find and pay for items using their car’s touchscreen with securely
Ah! The rollercoaster ride of project management! After a decade and a half of navigating the twists and turns, it’s become crystal clear that without
The News Ticketmaster, the online giant in the ticket-selling industry, received a massive backlash from users for the ticket prices for the GUTS World Tour.1 The prices,
The Bank of 20XX: Seizing Tomorrow’s Incredible Opportunities BIAN Banking Summit London, UKNovember 28 & 29, 2023 Download Whitepaper Meet Us In the evolving landscape
Corporate banking engagements are complex with multiple engagement models that offer the customer the best rates and value for their money while ensuring profitability and
Select Language ⬇ English Spanish Supere a concorrência no domínio financeiro da América Latina com as soluções revolucionárias da SunTec In today’s world, digital financial
Select Language ⬇ English Portuguese Supere la competencia en el ámbito financiero latinoamericano con las innovadoras soluciones de SunTec En el mundo actual, los servicios
Retail banking is undergoing a transformation, shaped by customers’ growing demand for digital experiences, tech-driven innovations, and a shift towards personalized services. It is essential
SunTec enables banks to boost customer centricity and business growth. Pittsburgh, October 18, 2023: SunTec Business Solutions, the world’s #1 relationship-based pricing and billing software
The News Wilko is, or probably was, a high-street retail chain, famous for selling homeware and household items, at a low price. But recently, it
Ensure Compliance with SunTec’s VAT and e-Invoicing Solutions Get Your Qatar VAT & e-Invoicing Solution Contact Us Now Fast Track to Qatar VAT and e-Invoicing
What keeps you going back to your favorite coffee shop? Is it just the coffee? Is it the snacks or the free Wi-Fi? Or is
The News Recently, The Financial Times carried an article on the increase in the price of beer served in the Coach House, a pub in Central
Take Modernization into Account and Transform YourPricing and Billing with Innovative Account Analysisfrom SunTec AFP 2023 San Diego, CaliforniaOctober 22 – 25, 2023 Visit SunTec
The News Apple recently launched the iPhone 15, at a starting price of $799 going up to $1599 for its most premium model. These prices were
The banking industry is being shaped by major shifts in competitive dynamics and technology that is driving customer expectations. As banks evolve into “financial supermarkets”
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We are witnessing a new era of banking with the emergence of technology powered models that put the customer and their requirements at the heart
In the dynamic landscape of payment services, forging successful partnerships between merchants and payment service providers goes beyond simple negotiation. It requires a complete redefinition
How did Starbucks create an exceptional customer experience and maximize their revenue? The key lies in hyper-personalization, which can build customer loyalty, reduce customer attrition,
Select Language ⬇ Spanish Portuguese Unlock Growth with SunTec: Transforming Pricing, Billing & Customer Experience In today’s world, digital financial services are no longer optional—they’re
The Sands of Time Wait for No One. Neither Will the KSA e-Invoicing Mandate Get your purpose-built, ZATCA-compliant e-Invoicing solution and cross the finish line
Customer preferences and needs are evolving rapidly. Dynamic segmentation has emerged as a powerful tool for banks, enabling them to gain deeper insights into their
The banking industry has been witnessing large scale transformation in the last decade, and nowhere is this more evident than in payment solutions. With rapid
In this episode, listen to Nikhil Manchanda, Principal Consultant – Solution Architecture, SunTec and Dan Gill, CTP, Industry Principal – Banking & Financial Services, SunTec,
Effective cash flow management lies at the heart of every successful business, regardless of its size or industry. In the corporate banking sector, real-time cash
The customer’s perception is your reality. – Kate Zabriskie The Story of The Economist Premium Subscriptions Way back in the 2000s, The Economist, as part
Sibos 2023 with its theme of ‘Collaborative Finance in a Fragmented World’ comes at a time when the world of banking and financial services is
In part 2 of this podcast episode, our speakers Gaurav Bose, Chief Product Architect – Banking & Financial Services (UKI & Global Growth Markets), Cognizant
Today banks are battling with eroding customer trust given factors such as bank branch consolidation and the failure of certain large banks. Even as interest
Transaction banking, the backbone of financial operations, continues to evolve rapidly in response to technological advancement, changing customer expectations, and the need for improved efficiency.
One would think that in the modern digital world, cash is no longer king. But when it comes to corporate banking, cash and liquidity are
The financial world is changing fast, and banks need to keep up with the new trends and demands. They must find a way to combine
These are disruptive times for the banking sector. Once the sole bastion of financial services, banks are now facing intense competition from newer entrants to
Virtual accounts can add a layer of complexity to the account analysis process. In our latest episode Samuel Davidowitz, Sales Director – US, SunTec, and
Sibos 2023 Toronto, Canada18 – 21 Sep, 2023 Explore the Latest Insights on Key SunTec Partnerships Drive Revenue Growth and Transform Customer Experience with SunTec
The emergence of technology has revolutionized the financial industry by transforming customer expectations and the way certain banking functions and practices are conducted. Merchant billing
Banks have been pushing ahead with their digital transformation agenda for several years now. But the pace and scope of digitization across banking functions has
Agility is a key differentiator for banks today. But several banks grapple to find true agility given the complex industry processes, regulatory constraints, and legacy
During the 1970s, Colonel John Boyd, an American military strategist, devised an information processing model aimed at aiding soldiers in making swift, decisive choices when
According to a recent study, more than half (55%) of companies lose anywhere from 4% to 5% of monthly revenue because of “fragmented payment inefficiencies.”
The global payments landscape has demonstrated significant resilience in a post-pandemic world.
When was the last time you stepped into a physical bank branch? Chances are it was a while ago. Technology has brought banking to our
Corporate banking engagements are complex with multiple iterations and engagement models that offer the customer the best rates and value for their money while ensuring
The Gulf Cooperation Council (GCC) countries have faced financial pressure due to the shift towards greener energy sources and volatile prices of petroleum and natural
Pricing is the only element in the marketing mix that produces revenue; the other elements produce costs. – Philip Kotler How Apple Saved the Music
Watch this episode of FF Virtual Arena, where FF News’ Ali Paterson engages with Martin Richards from HSBC Ventures, Alex Garkov from Ecovadis, and Clinton
In today’s high interest rate environment, the fight for deposits continues as banks try to retain deposits and rethink their deposit strategy. Organizations too look
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Home > Accelerate Your Bank’s Progress on its ESG Journey with the SunTec ESG Solution Enabling banks to transition to responsible and sustainable banking Meaningfully
Come Meet Us at EBAday2023 in Madrid Unlock Customer Value and Transform your Banking Processes with SunTec June 20 and 21, 2023 @ The IFEMA
Banking is increasingly leveraging technology to deliver a better customer experience, drive hyper-personalization strategies, and ensure enduring customer loyalty. And like any other business, banks
Retail banks today are operating in the midst of unprecedented disruption. On the one hand, customer preferences and expectations are changing rapidly even as competition
An economist’s definition of hatred is the willingness to pay a price to inflict harm on the others. – Edward Glaeser How Princeton Review Goofed
Banks have traditionally had access to volumes of customer data enriched with purchase history, transaction patterns, usage of credit or debit cards, and more for
Environmental, Social, and Governance (ESG) goals are critical business considerations for organizations across sectors including banking. There is increased regulatory scrutiny on this front, and
We are delighted to share that SunTec has been named as one of the finalists for ‘Banking Tech of the Year’ at the Europe FinTech
case studies In the last few years, the Gulf Cooperation Council (GCC) has been seeing a massive transformation in banking. The countries in the region
In this episode, our host Samuel Davidowitz, Sales Director – US, SunTec, and our speaker Dan Gill, CTP, Industry Principal – Banking & Financial Services,
The Future of Banking: Open, Personalized, and Customer-Centric Executive Roundtable June 14, 2023 @ Al Faisaliah Hotel, Riyadh Read the POV Share this event: We
Empower banks to meet the unique needs of the MSME sector by providing personalized financial services.
In the last few years there has been a significant transformation in the wealth management business because of multiple factors. The arrival of new asset
Discover how SunTec can help revolutionize your quote to cash process. Streamline your billing process, enhance transparency, and eliminate revenue leakage. Learn more.
Lowering prices is easy. Being able to afford to lower prices is hard. – Jeff Bezos The Sad Story of Metro Fares in Santiago The
According to our recent survey done in collaboration with the American Banker, six-in-10 banks cite real-time account balance information as one of the most important
The race to secure deposit balances is becoming even more challenging. Modern banks need the flexibility to offer differentiated rates and the ability to dynamically
The Micro, Small, and Medium Enterprises(MSME) sector contributes significantly to the global economy. Their role is even more pronounced in developing economies, where they contribute
The banking industry has seen significant changes in the last decade. The growth of technology, rising use of smartphones, the app ecosystem, and digital banking
People pay all that money to sit in a chair in the theatre mainly because it is a respectable way to see and experience things
In this podcast, our host Pulkit Bhardwaj, Associate Director Sales – UK&I and EMEA, SunTec, is in discussion with Alex Garkov, ESG Account Executive –
Independent survey covers 100 business banking professionals in banks with an asset size in excess of USD1 billion Pittsburgh (USA), 25 April 2023: SunTec Business
In the last decade the banking industry has seen several significant changes. However, one aspect of corporate banking that hasn’t seen any transformation is ‘Account
Banking is not what it used to be. It is still one of the key pillars of the global economy, but the business of banking
Good always has a price, Marcus. Evil comes free. – Donato Carrisi in The Lost Girls of Rome The Truth Behind Bugis Street and Other
Many banks use customer segmentation by looking at static attributes. However, looking at dynamic segmentation of customers can help banks to get new business, ensure
Adam Smith’s flash of genius was his recognition that the prices that emerged from voluntary transactions between buyers and sellers–for short, in a free market–could
Corporate banks that issue accurate and timely billing and account analysis statements are well ahead of the game in solving treasury problems. In this episode,
Modern banking is operating under significant pressure. Corporate banking is facing increasing competition from alternative lenders, technology giants, and fintechs. Banks must deliver relationship-based pricing
A leading financial institution in the Kingdom of Saudi Arabia (KSA) was looking for a reliable and compliant e-invoicing engine to meet the new e-invoicing
There is no doubt that banking is experiencing significant disruption necessitating some sweeping transformation in business strategy and operating models. Customers today demand a customized,
New IBM configurations designed for flexibility, sustainability, and security within the data center We are excited to collaborate with IBM as the company today unveils
Introduction – Tracing the Transformational Moments in Modern Banking Modern banking is significantly different from traditional banking systems that have been in vogue for centuries.
In this episode, our host Dan Gill, CTP, Industry Principal – Banking & Financial Services, SunTec, and speaker Samuel Davidowitz, Sales Director – US, SunTec,
The banking sector is facing significant disruption, and that is putting revenues and profitability under pressure. As customer demand for personalized relationship-based banking increases and
A cynic is a man who knows the price of everything, and the value of nothing – Oscar Wilde Have you heard about Webvan? For
The glaciers are melting, extreme weather events are intensifying, and there is increasing awareness of and debate on social inequities and injustices. Today environmental and
In our latest episode, we kick-off a new series of podcasts on ‘Reinventing Account Analysis’. Our host Samuel Davidowitz, Sales Director – US, SunTec, is
The business of banking today is rooted in customer centricity and delivering what the customer needs. Banks are also increasingly focusing on ESG as part
Price is all the information that exists in the market…it’s just what people think…. price means nothing other than the equilibrium of liquidity…It doesn’t mean
The business of banking is facing some tough times. The COVID-19 pandemic disrupted markets and global economies at an unprecedented scale and the unexpected war
SunTec is enabling ZATCA integration for the top five banks in the KSA region Riyadh, February 20, 2023: SunTec Business Solutions, the world’s #1 relationship-based
Governments across the world are looking for ways to increase revenues by levying new direct and indirect taxes to boost the economy and offset the
In the second part of the podcast featuring Rohit Kapoor, GM – Sales, SunTec, and Madhu M, Senior Principal, SunTec look at the technical challenges
The Kingdom of Saudi Arabia (KSA) has made some key changes to its banking policies and regulations to foster digital banking with a special focus
The Future of Banking in South Africa Executive Roundtable March 9, 2023Four Seasons Hotel The Westcliff, Johannesburg Get the reports Share this event: Globally, banks
“Price is what you pay. Value is what you get.” – Warren Buffet Have you heard the story where the price of a room heater
By 2025, one third of the world’s population will be using 5G networks.1 This is as many as 1.2 billion connections. 80 percent of the
Tune in to this interesting conversation between Pete McCaffrey, Principle Product Management GTM Lead, IBM, and Girish Menon, AVP – Product Engineering, SunTec, as they
Wealth management service providers globally are facing multiple business challenges due to factors such as the prevailing high interest rate that has adversely impacted investment
‘Account Analysis’ is perhaps the oldest among all the legacy systems that make up many banks today. With every part of banking getting faster and
The future of banking is undoubtedly on the cloud. And as banks move to transform market strategies in a bid to engage better with the
Small and medium businesses (SMB) play a vital role in driving regional and global economy as well as employment.
e-Invoicing – Not a Choice Anymore e-Invoice is essentially an invoice, which is generated, issued, processed, and stored electronically, in specific formats. When it is
Interest based income is a key revenue generator for banks. Customers deposit their money with banks and are compensated via interest on the deposit. This money is then used by the bank for offering loans at higher lending rates. The balance between the deposit interest rate and the loan interest rate is the profit for the bank. With interest rates soaring, banks are finding it difficult to attract and retain customers. Retail customers are directly affected by the increasing rates and are…
According to BCG Retail Banking Advisory Survey, “for every $100 billion in assets that a bank has, it can achieve…
The business of banking depends on two major revenue streams. The first is income from sources that do not involve interest, that is…
Appointments will enable scaling up of product capabilities and drive innovation globally for SunTec Bengaluru, December 6, 2022: SunTec Business Solutions, the world’s #1 relationship-based
Watch this insightful session by Balagopal Ravibalan, Senior Principal – Solution Consulting at SunTec, presented at the Smart Banking Summit in Hanoi. Discover the role
Commercial banks need a robust account analysis solution that gathers information from disparate systems, captures every billing point, delivers comprehensive statements and accurately invoices customers. An automated…
A project can be handled by people with different backgrounds, responsibilities, and with varied views about a certain domain. It therefore, becomes important that all
The US Federal Reserve has been forced to hike interest rates to combat the 40-year record-high inflation in 2022. The bad news is that the
Banking is not just ‘one’ industry anymore. With ecosystem-driven business models and the API economy on the rise, Banking-as-a-Service (BaaS) has paved the way for banks to
Home > FinTech Finance: Virtual Arena- BaaS Barometer Watch now Banking is not just ‘one’ industry anymore. With ecosystem-driven business models and the API economy
The lines between industries are blurring and there’s a shift in the way business models are shaping up. Organizations are increasingly leaning towards partner-driven operational
In this insightful use-case video, discover how SunTec is revolutionizing customer-centric banking by empowering customers with choice-driven actions. Learn about the ways in which banks
In this podcast, discover the major challenges that banks are facing in being data-driven, what dynamic segmentation means, how it can help banks generate greater value.
The pandemic has had a profound impact on the way the world made and accepted payments. There was a significant upswing in adoption of digital payment modes with diverse innovative options emerging.
Watch our webinar hosted by the Economic Times, in collaboration with Amazon Internet Services and Intellect Design Arena. Our speakers delve into the latest trends
In today’s evolving banking landscape customer-driven innovation and technological advancements are key. SunTec Xelerate emerges as a game-changer, empowering banks to make personalized offerings, aligning
Discover how your bank can use personalization to enhance customer engagement and satisfaction. This video highlights SunTec’s innovative approach to dynamic customer segmentation, a key
In an increasingly competitive landscape, banks must stand differentiated and engage customers uniquely. Discover the impact of developing personalized banking solutions that cater specifically to
Banking Ecosystems Part 10
Home > Videos Watch our videos to know how our products and solutions are helping organizations adopt a customer-first strategy
In a volatile world, being resilient is a prerequisite for stabilizing an organization’s performance and market position. A critical component to ensure resilience is risk management in projects and operations.
The business of wealth management is facing significant challenges today. The pandemic followed by a war and geopolitical tensions and increasing…
Since early 2020, the world has faced a series of events that have directly contributed to an increase in economic volatility and uncertainty.
Bangalore, 6 October 2022: SunTec Business Solutions, the world’s No. 1 pricing and billing company, today announced the strategic partnership and integration of its products
Failing to adapt to a fast-paced digital world can impact a bank’s competitive position in the market. In this podcast, we explore the ROI spoilers
Differentiate on Value with SunTec Xelerate Come meet us at Smart Banking Summit, HanoiOctober 11 – 12 October 2022 VIP Lounge, InterContinental LandmarkShare this event:
Banking Ecosystems Part 6
Banking and financial services are rapidly moving towards SaaS solutions. Banks are in strong need of innovative solutions that enable them to further optimize end-customer
Win Business with Modern Account Analysis We’re in Philadelphia for AFP 2022! October 23 – 26, 2022 Booth No.: 2109 Share this event: Theme Why
Banking Ecosystems Part 4
Given the current volatility, organizations are now looking to base their decision-making process on data-driven insights captured across business lines and touchpoints. Decision intelligence is
Differentiate on Value Enabling Banking-as-a-Service Come meet us at Money 20/20, Las Vegas October 23 – 26, 2022 Booth No.: 4304 Share this event: Theme
Home Come, Discover Limitless Opportunities Explore Openings Why Work at SunTec? It is people who make good companies great. Passionate individuals, the vision and guidance
Banking Ecosystems Part 3
Differentiate on Value with SunTec Xelerate Meet us at Sibos 2022, Amsterdam October 10 – 13, 2022 Booth No.: C94 Share this event: Theme Meet
Banking is not just ‘one’ industry anymore. With ecosystem-driven business models and the API economy on the rise, Banking-as-a-Service (BaaS) has paved…
Differentiate on Value with SunTec BaaS We’re at Future Banks Summit, KSA September 27 – 28, 2022Share this event: Theme Meet Our Expert Resources Book
Customer experience is subjective. Organizations are increasingly emphasizing the need to be intuitive towards customer needs, their problems, and how they can deliver unparalleled value.
Small and Medium Businesses/Enterprises (SMBs/SMEs) form the backbone of the global economy. They account for over 90% of all businesses worldwide and contribute significantly to
Banking Ecosystems Part 1
For decades, banks have provided their corporate and retail customers with several services. So why is there so much buzz around Banking-as-a-Service (“BaaS”) now?
Enhance customer experience with a unified pricing solution that caters to your business’ unique needs Businesses and individuals can no longer imagine a life without
Customers can be made feel more valued using pricing. Discover how relationship-based pricing can be a strategic…
When we speak of volatility in finance, it can extend to different facets, such as volatility in the market, changing customer needs and expectations, or
Homepage > Careers Find the job you love Why Work at SunTec? It is people who make good companies great. With an exceptional team, we
The Buy Now Pay Later (BNPL) payment model witnessed rapid growth in the USA. In a report on BNPL and Credit Risk, Aite-Novarica observes that
The wealth management segment is facing major challenges in their businesses induced by geo-political factors, the pandemic, and rising interest rates, thus, impacting the performance
We recently conducted a survey about ‘Creating Value in a Volatile World’ in partnership with Feedback Insights and discussed its findings at SunTec Confluence 2022.
Cloud technology has been around for years and is almost considered as an industry standard today with increasing digitalization. In this discussion from SunTec Confluence
Banks face stiff competition on many fronts –from challengers with nimble systems to innovative ideas. If banks are to remain relevant and competitive, they must
Every journey to becoming something great started with a first step, and along this journey there are challenges that can test one’s patience and how
Organizations today need to be resilient and future-ready given the volatile landscape they operate in. How can they evolve into this future? Listen to John
We live in disruptive times. The pandemic, a war and an unprecedented climate crisis are wreaking havoc on life as we knew it. Coping with
Generations have shared a belief that their children will live in a better world. But today’s generation seems to have conflicting opinions on this. Bruno
Drivers and Emerging Trends in Sustainable Finance By Ben Caldecott,Founding Director, Oxford Sustainable Finance Program The climate crisis is worsening, and it is now more
Lessons from a Volatile World By Neal Cross, Board Advisor, Corporate, Social and Fintech AdvisorThe once stable and change-averse BFSI sector faces unprecedented disruption today,
Creating Intuitive Customer Experiences By Clinton Abbott, Senior Vice President, Head of Product Management, SunTec Business Solutions Beth Coronel, Corporate Banking Group Head, Rizal Commercial
Delivering Value through Pricing By Gilles Ubaghs, Strategic Advisor, Aite Novarica Group Nanda Kumar, CEO, SunTec Business Solutions Over the last two years, the world
The Future of Wealth Management By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions Banks have been under pressure to increase fee-based income to improve
In today’s volatile world, the credit card industry is encountering new challenges in the form of changed customer behavior induced by the COVID-19 pandemic and
Bengaluru, July 20, 2022: SunTec Business Solutions, the world’s #1 relationship-based pricing and billing company, today announced the appointment of Pramod Perumparambil as Chief Strategy
The last two years have brought with them disruption at a scale that was previously unimaginable. Almost overnight, entire countries locked down, and work, business,
With the rise of an API economy, Banking-as-a-Service is gaining traction, making banks rethink the kind of customer experience they can deliver. What does Banking-as-a-Service
Account Analysis statements comprehensively outline a company’s financial data (cashflow, average daily balances, ECR, etc.) and financial performance in a monthly fashion.
In an increasingly digital world, businesses are looking to grow through ecosystem-based strategies. Typically, ecosystems are made up of co-participants drawn from different industries that
Account analysis is a concept that is more popular in the US corporate banking market.
Every journey to becoming something great started with a first step, and along this journey are challenges that can test one’s patience and how much
Decision Intelligence encompasses a range of decision-making methods to design, execute, and track decision models and processes. The technology offers a structure for organizational decision-making
Customers are on the driver’s seat today. They expect greater convenience, the best value for their money, and on-demand personalized services. This has inspired organizations
Cloud technology has been around for years and is almost considered as an industry standard today with increasing digitalization. Cloud technology’s biggest advantages for enterprises
Organizations that follow sustainable practices not only benefit the society and the environment, but also provide investors with superior returns. On the other hand, customers
The banking industry has seen popular trends such as BNPL, online wallets, and hyper-personalization, to name a few. And customers are the ones who are
Businesses globally are increasingly facing competition from non-traditional players, the market is expanding, and business models are changing. Customers on the other hand are demanding
As a society the education system, the organizational system and the cultural system are all addicted to certainty. However, in times of uncertainty seeking comfort
The financial sector has had a drastic 360-degree change from what it was two years ago and the vision it now has to create an
Customer experience is a subjective aspect. However, when organizations emphasize on being intuitive towards customer needs, their problems and how they can solve them, that’s
The pandemic, climate change, pace of technology, the great resignation, economic uncertainty, and other such reasons have created a volatile environment. In such a scenario,
Generations have shared a belief that their children will live in a better world. But today’s generation seems to have conflicting opinions on this. After
The Dodd-Frank Act was passed in 2010 in response to the global financial crisis. Among many other things, this act lifted the restriction on banks paying interest on Demand Deposit Accounts (DDAs).
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Banks today broadly operate in information silos across their LoBs that lead to complex pricing models.
Increase customer retention with personalized and dynamic benefits plans.
Banks have come a long way, from facing competition from new-age players to growing customer expectations and the pressure to fast track their digital transformation journeys.
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The Emergence of Banking-as-a-Service By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions A decade ago, the possibility of a non-banking organization offering banking services
Driving Sustainable Revenue Growth in Wealth Management By Dr. Silvio Struebi, Managing Partner, Hong Kong, Simon Kucher & Partners Kiran Jagannath, Head of Financial Services
La Gestión gestión y monetización del ecosistemas de SunTec encon SunTec Xelerate permite a las organizaciones de servicios financieros, telecomunicaciones, viajes y seguros adoptar la economía abierta y utilizarla en su beneficio. Ayuda a las organizaciones a transformarse de proveedores de servicios públicos sin valor a agregadores de valor.
Homepage > SunTec Account Analysis Solution for US Banks Modernize your account analysis process for holistic customer life cycle management Read the Datasheet X "*"
La tecnología ha cambiado irremediablemente las expectativas de los clientes y la forma de satisfacer sus necesidades. Tradicionalmente, los servicios han resuelto necesidades funcionales específicas;
La gestión de la facturación precios, basada en las relacionesel relacionamiento, provista por la plataforma dede SunTec en SunTec Xelerate complementa y aumenta significativamente las capacidades bancarias básicas existentes y permite..
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Previous Next Previous Next Learn more Featured Content Insights Events News Insights Events News Over 150 Clients in 45+ Countries Rely on SunTec Previous Next
Home > Insights Read up on the latest market developments and expert insights What do you want to read today? Show AllWhitepapersCase StudiesDatasheetsEbooksPodcastsReportsArticlesWebinarsPress ReleasesEventsNewsBlogsPoint of
Home Watch On-Demand Webinars About Theme Focus of the Day Sessions Speakers Why Attend 2021 Audience Snapshot ABOUT SUNTEC CONFLUENCE SunTec Confluence 2022 is a
Build a Powerful Banking-as-a-Service Infrastructure We’re at Money 20/20, Amsterdam June 7 – 9, 2022 Booth No.: E91 #CustomerDrivenBank Share this event: Theme Discover Our
Homepage > Focus on Operational Efficiency and Personalization The insurance sector is going through an unprecedented shift with rising customer expectations, increasing regulatory requirements and
Homepage > Improving Revenue Management and Share of Wallet Travel Management Companies Are Struggling to Differentiate Demand for Corporate travel is growing but the competition
Homepage > Read the Datasheet In Search of Operational Efficiency and New Business Models The telecom industry is undergoing a phenomenal change, moving from an
Homepage > Transform into the Bank of Tomorrow with Customer-centric Strategies Elevate your business to new heights with robust revenue and pricing management, a thriving
Paving the Way for Customer Loyalty with Value-driven Rewards Programs and Customer Scoring Mechanisms By Sooraj SK, Principal Architect, SunTec Business Solutions Banking is more
Previous slide Next slide Previous slide Next slide Step into the future of banking with the Bank of 20XX A concept built on adaptability and
While corporate treasury groups were happy to have these new products that increased the speed of cash management, the value of their deposits continued to be diluted.
Powering the Next Stage of Growth Through Pricing and Revenue Management Share this event: SunTec, Simon-Kucher & Partners and Amazon Web Services (AWS) along with
Account analysis statements are critical tools for corporate clients as they provide a summary of the usage.
Pricing: The Key to Customer Delightin a Turbulent World Download our maturity model whitepaper Twitter Linkedin Youtube The global financial market today is highly volatile
The Roadblocks Preventing Bank Pricing Evolution Banks face a multitude of challenges these days. In part one of this series on pricing, we outlined some
Lack of Price-Led Innovation – The Current State of Corporate and Retail Banking
Transaction banking for corporate treasury can be very complicated.
With increased digitization, the emergence of younger customer segments with weaker credit histories, and even global events like the ongoing pandemic have led to the BNPL segment becoming a game changer in the global credit industry.
Strategic appointment will provide new product roadmap that will enhance business opportunities and fuel growth
Banks Around the World Are Under Competitive Siege Banks worldwide face several critical challenges that need to be addressed urgently. In fact, it may not
To better understand how financial institutions are aligning their technology solutions with their customer engagement goals
IBM has teamed with SunTec to enable financial institutions to accelerate their digital transformation journey and drive business growth.
The banking industry has witnessed turbulent times in the last couple of years and has had to grapple with changing customer expectations, digital transformation, revamp
Customer expectations today have changed, and banks must evolve to be more customer-centric to gain a higher share of wallet.
While the global pandemic may have been a shock to the system for incumbent financial institutions
SunTec Revenue Management Solutions Personalize your credit cards program to attract and retain customers Get the eBook now! Your definitive guide to deal lifecycle management
Banks have come a long way, from facing competition from new-age players to growing customer expectations and the pressure to fast track their digital transformation journeys.
Creating hyper-personalized experiences involves redefining how banking products/services are consumed
8 March 2022, Bangalore: SunTec Business Solutions, the #1 pricing and billing company, today announced that it has joined the Amazon Web Services (AWS) Independent
How Can Banks Facilitate Seamless Invoice Approvals in a Partner Ecosystem? By Gireeshkrishnan R, Sr. Architect, SunTec Business Solutions Anoop Kumar KR, Architect, SunTec Business
The Future of Subscription Management and Billing By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions Technology and changing customer demands have led to sweeping
Complicated, fragmented pricing, and billing processes can result in dissatisfied customers and revenue leakage. A global financial services company wanted to establish itself as a
9 February 2022, London: SunTec Business Solutions, the world’s #1 pricing and billing company, today announced that it has been chosen by Danske Bank, a
The banking and financial services sector has been going through intense disruption over the last decade. The 21st century customer expects hyper-personalized, seamless, on-demand banking services
Tune into this episode with Amit Dua, President and Global Head – Client Facing Group at SunTec along with Peter Yorke, Senior Vice President –
In an increasingly competitive space, banks must reconfigure their customer engagement strategies to truly make a mark in a customer’s journey. Customers today expect engaging
Buy Now Pay Later – A New Window of Opportunity for Banks? By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions Modern banking places the
Digitalization is forcing corporate banks to walk on a tightrope. On the one hand, they need to become more agile and customer-centric.
Banking is not what it used to be. Once considered one of the most stable pillars of the economy, banking today is rife with disruption,
Differentiated pricing strategies are crucial for banks to engage more effectively with customers. This leading European commercial bank wanted to accelerate its digital transformation initiative
A comprehensive ecosystem of partners is no longer the monopoly of technology companies. Today almost all industries across the world including banking are considering the
In this podcast, learn about our pricing maturity model, a framework to guide your understanding of how evolved your pricing function is, technology and business
If we asked a hundred people to name the services they associate with loyalty programs, chances are, most would name airlines, retail, hospitality, or even
SunTec Xelerate on Mambu Cloud’s Banking platform SunTec Xelerate on Mambu Cloud’s Banking platform Deliver exceptional customer experience by offering personalized pricing and benefits at
One of oldest banks in Europe with a vision to innovate for the future, kickstarted its digital transformation journey in 2017. While improving operational efficiencies
After decades of dominating the European and global banking sector, this leading banking institution wanted a modern and centralized revenue management platform. Their legacy core
In this episode of Banking on Value Exchange, discover the fundamentals of project management, the importance of the right approach to planning and controlled project
Customers today exhibit shifting loyalties with competitive pricing and multiple options to choose from. Now more than ever, banks must focus on fast-tracking customer loyalty
Banking has always been a tough business with razor-thin margins and tight regulations. Technological improvement has promised much, but in reality banks face more non-traditional
The Banking & Finance
Younger customer segments such as GenZ and Millennials are increasingly opting for innovative payments models like BNPL. This generation is saying good bye to credit
SunTec to offer Xelerate to help clients modernize with IBM Z Bangalore, December 15, 2021: SunTec today announced it has joined the IBM Z and Cloud
This partnership will ensure a faster time-to-market, incremental revenue growth, and maximize profitability for Telcos. Pittsburgh, USA, December 14, 2021: SunTec Business Solutions today announced its
December 7, 2021, London, United Kingdom/ Bangalore, India: SunTec Business Solutions, the world’s #1 pricing and billing company, today announced that it has been chosen by
The banking sector in one of the fast-developing Asian economies is undergoing significant transformation with a government-led push for financial
December 1, 2021: SunTec Business Solutions and Mambu announced a partnership with plans to integrate its complete revenue management solution with Mambu’s cloud banking platform.
The transaction banking space has gotten tougher to operate in over the last few years. Increasing competition, changing customer expectations, and unprecedented global events have
Revenue management is a crucial process for banks. From customer onboarding to deal evaluation and designing new deals
Discover why pricing is becoming a key competency for business enterprises. In this whitepaper, we introduce our pricing maturity model, a framework to help leaders
What does it take for a bank to be successful? In the present market context, banks need to offer customer-centric products and services, ensure a
The business of finance is a crowded one these days. So, how can traditional banks combat their new challengers? Integrating fintechs into traditional banking environments
Cloud-native pricing and billing applications that help banks design and launch hyper-personalized offerings while improving time-to-market, TCO, and ensuring enhanced security.
Together, Let’s Unlock Value!Come, Meet us at Money 20/20 This Year! October 24-27, 2021 We are at booth 3816 #CustomerDrivenBank Share this event: Theme Our
Homepage > SunTec Solution for Credit Cards Personalize your credit cards program to attract and retain customers Download the PoV now! Understanding the Changing Credit
Open Banking – Are Banks Ready to Seize the Opportunity? FT Live Global Banking Summit Watch this exclusive on-demand discussion from FT Live Global Banking
By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions Share this article: Modern corporate banks must focus on the customer and personalize deals, pricing, bundles
Ensuring Customer Loyalty in the Age of Invisible Banking By Balaji R, Vice President – Product Team SunTec Business Solutions Banking is going into invisible
What will the bank of the future look like? To be honest, I am not sure there will be a physical bank where financial transactions
Transfer Pricing and Its Implications on Global Indirect Taxation By Umamaheshwaran, Senior Manager, Project Management SunTec Business SolutionsTransfer pricing refers to the price set for
Organizations that have global operations are required to adhere to different tax reporting standards and regulations in each country that they operate in. Standard Audit
Deal Management for the 21st Century By Dominic Prakash, Principal Architect, SunTec Business Solutions In a pre-pandemic world, corporate banking across the world was on
In recent times, the credit card industry has taken a blow due to changing customer behavior triggered by the pandemic as well as disruptive innovations
The business of banking is tougher now than ever before. On the one hand, they have to contend with changing customer expectations of hyper-personalized services,
The outbreak of the COVID-19 pandemic disrupted global business and economies at a scale barely ever seen before. Governments and central banks across the world
We’re pleased to share that Sreekumar Balachandran, Head of IT at SunTec, has been the recipient of the 3rd CIO & Leader Samman (22nd Annual
Muscat, September 15, 2021: India-based SunTec Business Solutions, the world’s #1 relationship-based pricing and billing company, today announced a major milestone in Oman, with six
The global banking industry and especially retail banking is undergoing significant change that is driven by several factors. These forces of change include rapid advances
As we power through a digital world, banks must be customer-driven to create an unparalleled customer journey. Discover how the world of open banking is
#CustomerDrivenOrganization Let’s Start a Conversation at Sibos 2021 11-14 October 2021 Share this event: Theme Why Visit Us Meet Our Leaders Resources We’re delighted to
The Science of Negotiating By Anjali Sekhar, Principal Architect, SunTec Business Solutions Bini Mary Easow, Senior Architect, SunTec Business Solutions At a time when the
Bangalore/Thiruvananthapuram/USA, 7 September, 2021: SunTec Business Solutions, the world’s #1 relationship-based pricing and billing company, today announced the appointment of Michael (Mike) Yesudas as Chief Technology
A leading Asian bank wanted to modernize its pricing models to keep pace with their modern digitally savvy customers in its retail banking division. The
The ongoing pandemic has trained the spotlight on key issues before the world and has also caused a seismic shift in human behavior. How can
IBM has teamed with SunTec to enable financial institutions to accelerate their digital transformation journey and drive business growth.
Small and Medium Businesses (SMBs) play a vital role in most economies, especially developing ones around the world. This sector
For many years, businesses have been gathering information about their customers to get closer to the customer and better understand their needs, expectations, and preferences.
Today, banking is not restricted to physical bank branches and banking services are not limited to mere financial transactions. So, how can banks enhance their
The Future of Credit Cards By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions The credit card industry has evolved and grown significantly since the
The emerging Buy Now Pay Later, commonly known as BNPL is the latest disruption in the once staid banking and financial services sector. Though BNPL
Hear from Jim Marous, Co-Publisher, The Financial Brand; Stephen Schroth, KeyBank; Derik Farrar, Truist; Peter Eliopoulos, Helios Group Advisors; Amit Dua, SunTec and Wei Ke, Simon Kucher & Partners as they discuss
Listen to Jim Marous, Co-Publisher, The Financial Brand, Stephen Schroth, KeyBank, Derik Farrar, Truist, Peter Eliopoulos, Helios Group Advisors, Amit Dua, SunTec and Wei Ke, Simon Kucher & Partners as they
Listen to Prakash P Nair, VP & Head – Human Resources at SunTec share his insights on the importance of skilling and reskilling in the present scenario
Listen to Madhur Jain, Executive Vice President, Global Head – SaaS & Solution Consulting, SunTec Business Solutions, on what is negative interest rate policy, its objective
Hear from Madhur Jain, Executive Vice President, Global Head – SaaS & Solution Consulting, SunTec Business Solutions, on the pandemic’s impact on customer preferences in
Listen to Madhur Jain Executive Vice President, Global Head – SaaS & Solution Consulting, SunTec Business Solutions interact with Debashis Kar, Director – Pricing and Billing, HSBC and Dr.
Dr. Thomas L. Hager, VP – Banking & Financial Markets Europe – IBM, shares his thoughts on how financial institutions can leverage digitization and automation to
Listen to Debashis Kar, Director – Pricing and Billing for HSBC, talk about why building trust is essential to retain customers in this new normal.
In this podcast, our host Aswathi Nandakumar, Senior Manager – Marketing at SunTec and speaker Madhur Jain, SVP & Global Head – Solution Consulting at SunTec, explore
Rohit Garg, Head of Business Banking and NeoBiz, Mashreq, shares the importance of loyalty programs and how banks can meet growing customer expectations. Listen
Listen to Clinton Abbott, Director for Banking and Innovation, Arise, talk about understanding changing customer expectations and building a 360-degree strategy to engage with customers.
Sudheer Padiyar, SVP-Sales, SunTec interacts with Rohit Garg, Head of Business Banking and NeoBiz, Mashreq and Clinton Abbott, Director for Banking and Innovation, Arise, on how banks
In this podcast, our host Peter Donovan Yorke, SVP & Head of Marketing, SunTec, and speaker Sudheer Padiyar, SVP & Regional Head – EMEA at SunTec, discuss about
As banks progress towards digitization, SaaS will be an enabler to help effectively manage operations, scale business growth and optimize costs. In this podcast, host, Peter
As tech-savvy organizations are increasingly becoming part of the customer experience cycle, traditional banks will need to think platformification and become curators of customer experience.
For banks, everything revolves around customer expectations. Services have changed dramatically over the years as customers demand the same experience that they are used to
The banking landscape is undergoing an intense transformation, powered by emerging digital technologies.
Customer expectations were changing dramatically even before the pandemic, with customers demanding personalized experiences. While banks were already embarking on technology transformation programs to retain
The pandemic has accelerated the digital transformation journey as banks are increasingly shifting their focus on customer experience. In this podcast, Likhit Wagle, General Manager,
New age competition have led customers to expect a highly personalized omnichannel experience. For banks and financial service companies
Dr. Srini Srinivasan, Regional Managing Director (South Asia), PMI, shares insights into business agility and the 5 key points for businesses to achieve its full
Banks are increasingly looking to improve the customer’s experience in the future. Our experts Jim Marous, Co-Publisher, The Financial Brand; Stephen Schroth, KeyBank; Derik Farrar, Truist; Peter Eliopoulos, Helios
Innovation is a continuous process that needs to be infused in the end-to-end processes of banks coupled with the right technology. Digitization is the key
The credit card industry is an interesting space to be in right now. Consider this – Chase has partnered with select airlines to create co-branded
Dataquest
The relationship between banks and their customers has evolved over the past decade, thanks to technology-driven innovations. This has led to customer relationships becoming not
SunTec’s customers can now benefit from a fintech-like platform that can transform customer experience and drive team productivity Bangalore/Thiruvananthapuram, August 5, 2021: SunTec Business Solutions, a
Today customers are used to getting products and services as per their requirements and needs. The banking landscape too is attempting to understand their customers
Fueled by the pandemic’s unique challenges, the Buy Now Pay Later trend is here to stay. And everyone from large banks to tech giants to
Enhance customer experience with hyper-personalized products and services.
Deliver exceptional customer experience with hyperpersonalized multi-product bundles and offers.
Increase Customer Lifetime Value with Relationship-based Pricing.
Exponentially grow revenue through innovative monetization models.
Drive customer experience with total relationship loyalty programs.
Mitigate reputation and financial risk and ensure compliance with automated tax management.
Delight customers with bespoke offerings tailored to their unique needs.
Enhance customer experience with hyper-personalized products and services.
Keep pace with negative interest rates, while ensuring customer centricity.
Swiftly fill the gap in invoicing systems with a rich, ready-to-use solution for Swedish banks.
Improve customer loyalty by personalizing interest rates at scale.
Increase retention and drive growth with hyper-personalized bundles and offers.
Transform the customer experience, and reduce revenue leakage with automated billing.
Customers are used to high levels of personalization and seamless digital experiences offered by e-commerce brands, food companies or even streaming platforms. They expect the
How Your Bank’s Pricing Strategy Can Impact Customer Behavior? By Sathish Chandran, President and Global Head – Demand Fulfillment Group, SunTec Business SolutionsCustomers are always
The pandemic triggered a seismic shift in banking as banks accelerated their digital transformation initiatives to meet customer needs. It became all about elevating the
The world leader in pricing and billing software strengthens its Southern base; to increase its employee strength in software product roles by more than 100 to cater
Most traditional banks today are operating with at least one obsolete and monolithic yet mission critical technology framework.
Do Banks Need to Institute Hyper Personalized Reward Systems? By Sini M Philip, Analyst, SunTec Business Solutions Preetha Thomas, Senior Architect, SunTec Business Solutions Krishna
The pandemic has been one of the most prominent black swan events for businesses globally. The banking industry has had to do a complete rethink of systems, processes, and business models.
By allowing banks to leverage third party applications to expand their product portfolios, open banking opens the doors to limitless innovation.
From grocery shopping to taxi hailing to entertainment, the modern customer is used to a customized, easy, and intuitive digital experience that was unheard of
For any financial institution, innovating new products and offering a diverse set of products and services to their customers
A customer of a leading telecom operator receives their monthly bill and is shocked to find it running into several thousand dollars. The call details
The once stable and staid world of banking is experiencing disruption at an unimaginable scale today. Competition for share of wallet is hotting up even
Customers lie at the heart of every organizational strategy today. They not only demand greater control over their relationship with the organization, but also determine
The Fintech Times
Business processes across enterprises rely heavily on operational agility of applications and the robustness of its architecture. But when systems become large monoliths, governance becomes
Amazon recently bought over the legendary MGM studios, extending their stake in the film and television business.1 Naturally, fans asked what the future would hold for
The General Authority of Zakat and Tax (GAZT) of the Kingdom of Saudi Arabia (KSA) announced the mandatory roll out e-invoicing from December 2021. This
We’re thrilled to announce that SunTec has bagged the Platinum Award for ‘Most Innovative L&D Program’ and Gold Award for ‘Outstanding Employee-Engagement Strategy’ by HRAI
The Kingdom of Saudi Arabia will go live with its e-invoicing mandate with effect from 4 December 2021.
This year we concluded Edition 1 of SunTec Confluence 2021, our thought-leadership event. We’ve compiled an e-book summarizing all the key takeaways from the event.
Riyadh, June 02, 2021: SunTec Business Solutions, the world’s #1 relationship-based pricing and billing company, has announced the launch of its fully pre-configured E-invoicing solution
The General Authority of Zakat and Tax (GAZT) of the Kingdom of Saudi Arabia has proposed to make e-invoicing mandatory from December 4, 2021. This
Banking on the Hybrid Cloud By Binesh K, Strategy, CEO’s Office, SunTec Business SolutionsThe cloud lies at the heart of any digital transformation effort and
British fintech firm Revolut is coming to India. It intends to invest USD 25 million in the country and aims to launch its app by
In this period of turmoil, corporate treasurers find it more important than ever to express what products
Bangalore/Thiruvananthapuram, May 10, 2021: SunTec Business Solutions, the world’s #1 relationship-based pricing and billing company, today announced that it has appointed Venkatesh SG as the Head
The insurance sector has not been spared from the effect of the COVID-19 pandemic. The impact has been across both life and non-life segments, affecting existing customers and new business as well
Citigroup recently announced that it would be shutting down its consumer banking business in India and 12 other countries as part of an ongoing strategic review.1 Under new
Going Contactless – The Next Stage of Banking Evolution By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions The earliest form of contactless payments was
The Reserve Bank of India recently opened up National Electronic Funds Transfer (NEFT) and Real-Time Gross Settlement (RTGS) facilities to non-banking payment operators.1 This is the
Empathy – Noun: The ability to understand and share the feelings of another. Empathy or the ability to empathize with others is one of the most crucial
International Banker
Banks around the world have been buffeted by a combination of forces exerted by customers, competitors, and regulators. In order to thrive and transform into a
Many large, well-known global banks run their core banking applications on IBM Z and IBM LinuxONE systems because these workhorse platforms are reliable, deliver high
In the new digital economy, customer trust will be the differentiator between business success and failure. Given the disruption of the last year, it is
Ikea recently acquired a 49 percent share in their long term banking partner Ikano Bank with the intent of offering consumer banking services online and
SunTec’s Xelerate co-located on IBM Z running Linux will enable banks to expedite their digital transformation initiatives, while ensuring superior performance, security, and resiliency. London/
The Impact of 5G on Banking By Binesh K, Strategy, CEO’s Office, SunTec Business SolutionsEase of access and use, personalization and on demand availability characterizes
We’re thrilled to announce that SunTec has bagged the ‘Learning Management System Special Mention’ award by BusinessWorld People L&D Excellence Awards 2020 that was held
Theme Agenda Speakers Why Attend? Attendees Attendees Overview ABOUT SUNTEC CONFLUENCE SunTec Confluence 2021 is a leading thought leadership event conducted by the leaders in
Welcome to SunTec’s Partner Training Program Partners form an integral part of our ecosystem and together we help transform customer business, deploy customer centric solutions,
Thank you for your interest in SunTec’s partner program. Our team will get in touch with you shortly. SunTec Enables Netherlands’ Largest Bank to Get
Express Computer
The Great Banking Reset By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions Changing customer expectations and increasing competition from Fintechs and technology giants over
Unlocking a New Era of AI Powered Pricing By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions In a post COVID reality, the banking sector
The emergence of cloud computing changed the world as we knew it. By freeing up data from the limitations of the physical hardware holding it,
With roots that go back to the late 19th century, the urban cooperative banks of India are possibly one of the oldest examples of community
Homepage > News room Explore our latest media coverage and press releases. What’s Happening at SunTec Press Releases SunTec News and Insights About SunTec
SunTec’s GCC VAT compliance solution to help Ahli Bank automate end-to-end VAT compliance process, manage regulatory changes, and seamlessly integrate it with the existing IT
Homepage > SunTec Banking-as-a-Service Solution Deliver lifecycle experiences through an ecosystem of partners Read the Datasheet To meet the challenges of increasing competition, stringent regulations,
Homepage > SunTec Invoicing Solution for Swedish Banks Meet your invoicing needs seamlessly and automate your end-to-end billing process Read the datasheet X "*" indicates
As COVID-19 lockdowns disrupted supply chains, stalled production, and upended established commerce channels, businesses across the world faced losses and eventual shutdowns. Small and medium
Homepage > Built for customer-centricity, efficiency, and security SunTec products and solutions can be delivered on a model that best suits your organizational needs. Whether
Homepage > Count on our vertical focused, products and solutions SunTec’s products and solutions based on our cloud-native and cloud-agnostic, API first, micro-services-based platform, Xelerate
Home > What Drives the People at SunTec? Explore inspiring testimonials and employee experiences, one story at a time Read More Improve Agility and Efficiency
Homepage > Equipping You to Embrace the Possibilities of Today and the Future SunTec products are based on our cloud-native and cloud-agnostic, API first, micro-services-based
Homepage > Solutions Build relationships, enhance efficiency, and ensure compliance SunTec solutions are context driven based on the requirements of our customers. These could be
Bankless Times
Homepage > SunTec SaaS Now you don’t need to buy but just subscribe to the world’s leading Pricing and Billing solutions or any of the
SunTec Business Solutions in partnership with AWS and TCS will help Bancolombia onboard the Enterprise-wide pricing solution to achieve customer centricity Bangalore, 9 December 2020:
Homepage > SunTec Negative Interest Management Acquire the capabilities required to rapidly roll out negative interests and evolve with the policy Read the datasheet Listen
Home > Accelerate Your Bank’s Progress on its ESG Journey with the SunTec ESG Solution A simpler, contemporary product portfolio lets you focus on personalizing
Home > SunTec Personalization Solution for Banking Tailor your banking offers to suit customers’ specific needs Read the Datasheet Banks have a dual challenge today
For decades, banks designed their operational strategy to suit their priorities and ease of functioning. With limited choices available to them, customers existed on the
To succeed in today’s highly competitive environment, banks will have to re-think their customer experience (CX) strategy to truly engage customers and gain their trust.
Over the past decade, large technology firms have transformed people’s lives in many ways. Everything from cabs and movies to sushi and salon services can
Homepage > SunTec VAT Complying with Value Added Tax (VAT) in the GCC with SunTec VAT Solution What is VAT and What Does it Entail
With more GCC countries introducing VAT and changing regulatory requirements in countries that have already implemented it, banks and financial institutions will need to adopt
If banks are to retain customers and enhance their own revenue, it is imperative for them to design and offer innovative deals, offers, pricing, and
The success of any organization largely depends upon the goals they set and how effectively teams work towards achieving them. While most organizations set goals,
Homepage > Improve Agility and Efficiency with SunTec Cloud The need of the hour for organizations is the adoption of an agile, customer-first business model to
Customer preferences steer the direction businesses take and how consumer communication is therefore designed. In a Covid world, this is truer than ever before. Having
The business of banking is not what it was even two decades ago. Even before the ongoing pandemic changed the way the world worked, 49
For decades, the banking sector ranked amongst the most stable in the world, with consistent returns on equity (RoE). Not anymore. The emergence of fintechs
For banks, everything revolves around customer expectations. Services have changed dramatically over the years as customers demand the same unified and contextual experience that they are used
Team first. Always. When the pandemic hit, even before the first lockdown was announced, SunTec took a decision to invoke the remote working model in
The global pandemic and resultant restrictions in mobility have impacted all industries, and banking certainly has not been immune to the crisis. In fact, the
Privacy Policy SunTec Business Solutions is committed to protecting your privacy. This privacy policy applies to those who visit www.suntecgroup.com (Website) as well as customers
Digital is taking over every industry—and financial services is no exception. With AI-powered self-service transactions, as well as mobile-based lending and analytics-driven personalisation of services,
Businesses worldwide and across industries are facing a tremendous challenge to capture market share, retain existing customers and attract new prospects. In disruptive times like
Finance Derivative
Customer expectations from banking services were changing dramatically even before the pandemic, with customers demanding seamless and personalized experience especially high service levels. While banks
Home > Read the Datasheet Why SunTec Xelerate? SunTec’s Deal Management software on the SunTec Xelerate platform enables financial services, telecom, travel and insurance firms
World’s #1 Relationship-based Pricing and Billing Company 130+ CUSTOMERS 45+ COUNTRIES 400M+ CONSUMERS 60B+ MONTHLY TRANSACTIONS Trusted By What Is Your Priority Today? Enhance Customer
Register for a Live Product Demo Request a Demo Register for a Live Product Demo To connect with our e-Invoicing expert, click here. For all
With the inevitable tribulation and market regulations resulting from the pandemic, one thing is certain – the global banking landscape will face a lot more
Now that the fourth industrial revolution is afoot, digitalisation is business as usual for all organisations, including banks. To keep up with changing customer needs
Rapid growth of Fin-tech industry worldwide and entry of major digital players in financial services is continuously mandating banks to think of new ways of
In this final part of the blog, we will look at the factors that made banking the behemoth it is today – industrial revolution,
Brian goes on to recommend this deal and also cross-sell a mortgage protection product to Jason, who shortly walks out of the bank happy with
A global thought leader in financial services and customer experience, King is a sought after expert on innovation, technology disruption, customer experience and channel distribution
This evolution of customer expectations is being fuelled by cross-vertical drivers. When customers receive good or personalized experience in any context, from any business, then
In 2013, a report stated that 70% of IT spending was spent on making IT compliant with regulatory requirements – even if this was 50%
Global businesses across all industries face tremendous challenges around how to capture market share, retain existing customers and attract new prospects. In disruptive times like
Today, we see digitization disrupting how ordinary people are consuming media. Whether it is music, T20 cricket matches or the Latest blockbuster, consumers are increasingly
All relationships are tricky and never smooth sailing, successful enterprise are those who have managed to constantly delight their customers’ journey with them. Business and
In this digital world, customer expectations keep changing. Banks need to keep up without being intrusive. Standard Bank talks about how a bank should react
Increasing numbers of communications service providers (CSPs) have identified the enterprise sector as the main target to grow their revenues. Whether it’s providing constant connectivity
Role of revenue management in improving customer experience Customers and their requirements in the postmodern contemporary world are completely new. The technological innovations and cyber
Digitalization, for all its benefits in improving customer experience of products and services, is about to land a knockout blow to traditional banks and telecoms
To compete effectively with new entrants and sidestep commoditization, telcos and banks need to provide individual customers with tailored solutions at tailored price points. This
Dec 2017 | One in every nine people in the world go hungry each day which come out to about 795 million people. On the
Smartphones and social media have completely changed the way people interact with each other. We are now in a world where contact can be made
VakifBank is one of the largest banks in Turkey and also the most innovative, could you tell us more about the bank’s journey and growth?
Maritime Joint Stock Commercial Bank (MSB) is recognized as one of Vietnam’s most innovative banks with a daring business strategy. Founded in 1991, the company
History & Context Peter Lewis coined the term “Internet of Things” (IoT) in 1985 to describe how a ubiquitous network of sensors connected to the
Beep Beep Beep… There goes my car reminding me about the closest petrol pump at the next exit to make sure I tank up before
Over 3 billion people now have access to the internet, this is likely to increase dramatically over the next few years thanks to cheaper hardware,
Advances in Banking and Telecommunications over the last century has brought banking freedom and economic mobility of billions of people all around the world. Although
If you do an online image search for “banking”, you’ll quickly find ancient photographs of tellers standing stiffly behind grilles and counters while customers wait
Smart cities is a term that is at once familiar and yet still a puzzle to be solved because of the breadth and depth of
Against a backdrop of record low interest rates, commoditisation and fierce disruptive competition, banks desperately seek a new growth agenda. They need to attract new
Data, data everywhere The urban legend of the library that sank is a good analogy for the need to have a robust foundation in place
Adopt Agile Technology Solutions to Provide Customers What They Need, When They Need It Low interest rates, soft demand, and flat non-interest income are resulting
As smart metering moves beyond pilots into real world, large-scale deployments and a wide range of challenges and opportunities are surfacing. Teresa looks at what
The global Financial Services industry is in a state of flux, reacting to consumers who are not happy at how they are being served. This
Customers and new entrants within the financial service industry force the establishment to change at a faster pace than ever before. Consumers of banking services
If you’re in banking, watch out. Your relationship with the customer is about to change and if you don’t change with it, you’ll simply fade
Digitalisation has impacted the way we work, travel, shop, communicate, pretty much every aspect of modern life, yet one sector has been notably slow to
It’s now hard to imagine Life before we had computing power at our fingertips, instant access to information and truly global communications, but the changes
We constantly read about customer experience in the industry press and blogs. It has become the ‘holy grail’ all businesses strive to attain – yet
While every traditional business understands the need to get closer to its customers to increase retention and maintain a competitive edge, finding methods to do
There was a time when product bundling was considered to be the latest evolution of product innovation because it gave customers some flexibility in choosing
The explosion of the Internet era and the shift towards IP-based traffic has had the most profound impact on Communications Service Providers (CSPs) operations. The
At conference after conference you will hear that one of banks’ main weapons in their fight for growth -or even survival – is their relationship
Digital transformation is well under way within certain industries after years of false starts, cancelled contracts, and nudges from regulators. Improvements in digital experience is
Social media has become a part of every business’s DNA. With 2 billion people connected to the Internet, Social Business is quickly becoming the primary
Having transformed their networks, communications service providers now need to transform themselves High-speed broadband networks, coupled with high-performance computers, are proving to be a potent
Today’s rush to develop real-time customer-centric mobile channels mesmerizes retail banks’ boards. Newly recruited Chief Digital Officers are funding transformation projects to catch up with
In the last part, we looked at the rise of trade and the emergence of empires as the contributing factors towards the growth of banking.
Harry Gordon Selfridge, who founded Selfridge’s department store in London more than a century ago, is given credit for the saying “the customer is always
When it is the question of money, everybody is of the same religion. – Voltaire In the last part, we looked at the rise of civilization
The stakes around trust are higher than ever as customers demand personalized financial services, fairer prices, and greater visibility into fee structures. Banks that respond
From Netflix’s viewing recommendations to Amazon’s suggested shopping lists, modern customers expect brands to deliver a seamless contextual experience or personalization, in a timely and
When it is the question of money, everybody is of the same religion. – Voltaire In the last part, we looked at the rise of civilization
Books are the carriers of civilization…They are companions, teachers, magicians, bankers of the treasures of the mind. Books are humanity in print. – Barbara W. Tuchman;
History is for human self-knowledge … the only clue to what man can do is what man has done. The value of history, then, is
Historically branches played a pivotal role in customer acquisition, brand building and managing customer relationship. But with Covid-19, there is a sharp decline in branch
Banks today are scrambling to meet challenges raised by the current crisis with a number of customer centric initiatives from waived fees, deferred mortgage instalments,
Banking products and pricing are becoming more and more complex and undifferentiated. It also takes several months for banks to build and launch products, change
The move of Big Tech companies into the financial services sector brings both risk and benefits to consumers and banks alike. Technology firms such as
SunTec collaborates with AWS to offer cloud-native applications that help clients improve customer experience and drive revenue growth. In a rapidly evolving digital world, SunTec
In the previous part of our article, we discussed on the importance of creating a holistic plan for improving customer experience and how technology will
In the previous part of our article, we discussed why understanding the customer and putting the customer at the center is of utmost importance for
As pointed out in our previous article, the customer experience of the ‘bank of tomorrow’ will be more technology-enabled, customer-centric, purpose-driven, focused on tangible as
In the previous part of the article, we discussed on the importance of putting the customer at the center and providing both tangible and intangible
In the previous part of this article, we discussed on “What will be the customer experience of tomorrow, what are the factors driving it and
“For decades, companies have been paying lip service to the idea of delighting customers while simultaneously disappointing them. That approach won’t cut it anymore. Recent
Reinforces its commitment towards building a Digital Banking Architecture that is customer-centric London, 10 th March 2020 – SunTec, a pioneer and world’s number one
Thank you for your interest in SunTec. Our team will get in touch with you shortly. SunTec Enables Netherlands’ Largest Bank to Get a Unified
What did we see in 2019? 2019, in retrospective, was a game-changing year for the world of banking. The prize for the most revolutionary changes
Enterprises today are looking to minimize their costs wherever possible to maintain their competitive advantage. One of the most important steps in this direction is
The integration of software-as-a-service (SaaS), platform-as-a-service (PaaS), and infrastructure-as-a-service (IaaS) into the cloud, to act as a solution that allows users to access data is
Like I pointed out in my last blog, for many banks, the journey has already begun, yet it is still in its nascent stages. In
Why are Banks the Best Equipped to Understand these Goals? From time immemorial, people have trusted banks for the following – 1) Storing their money safely; 2)
A normal human being thinks rationally. The human being’s mind processes more than 50,000 thoughts per day along with a multitude of actions and decisions.
The advent of technologies such as artificial intelligence (AI), machine learning and the internet of things (IoT) have transformed the way in which the world
Home > X Read the Datasheet Why SunTec Xelerate? SunTec’s Enterprise Billing and Statements Management on the SunTec Xelerate a cloud-based platform provides extremely rich
Home > X For information about how we use your data please see our privacy policy. Read the Datasheet Why SunTec Xelerate? SunTec’s Enterprise Product
Indonesia BFSI Innovation Summit 2019 SunTec Business Solutions is delighted to be a Gold sponsor at the Indonesia BFSI Innovation Summit 2019. The summit will
Home > X For information about how we use your data please see our privacy policy. Read the Datasheet SunTec Indirect Taxation Management is designed
Home > X For information about how we use your data please see our privacy policy. Read the Datasheet Why SunTec Xelerate? SunTec’s Ecosystem Management
Home > X For information about how we use your data please see our privacy policy. Read the Datasheet Why SunTec Xelerate? SunTec’s Dynamic Offer
Home > Read the Datasheet Why SunTec Xelerate? SunTec’s cloud-based Loyalty Management system on the SunTec Xelerate platform enables organizations to understand and evaluate each relationship regardless of
Launches Xelerate Digital Core – A Low Risk, Progressive Digital Transformation Approach For Banks Melbourne, 3rd July 2019 : SunTec Business Solutions, the leader in
Enable core modernization – a simple ‘leave and leverage’ model delivering true customer centricity London, 9th July 2019: SunTec, the leader in revenue management and
Homepage > CSR at SunTec At SunTec, we believe in actively contributing back to the society for effective social change. In line with this belief,
Homepage > SunTec enables enterprises to modernize and optimize revenue management across the entire value chain – from product catalog, offer management, and deal configuration
Home > WE ARE HERE FOR YOU! SIMPLY FILL IN THE FORM AND YOU WILL HEAR FROM US Email Us: contactus@suntecgroup.com If you have any
Home > X For information about how we use your data please see our privacy policy. Read the Datasheet Why SunTec Xelerate? SunTec’s Relationship-based Pricing
Homepage > Partners Our partners help us unlock the true potential of SunTec Xelerate and deliver the full value of our solutions across the globe.
MSB (Erstwhile Maritime Bank) elevates customer experience with SunTec Xelerate Introduces new capabilities to deploy Product Customization, Relationship-based Exception Pricing, Offer Management, and Fee Collection
Home > SunTec Xelerate ® – The Game Changer https://www.youtube.com/watch?v=bASQV6X7_yc SunTec Xelerate is a cloud-native, cloud-native and micro-services-based platform that helps organizations own the customer
SunTec participates in EBAday 2019 SunTec participates in EBAday 2019 from 18th – 19th June 2019 in Sweden, which is one of the leading payments
SunTec to Participate in Money 20/20 Europe Join SunTec at Money 20/20, one of the biggest FinTech and Banking community event from 3rd – 5th
Capgemini Tech Fiesta 2019 Join SunTec at Tech Fiesta 2019, Capgemini India’s annual technology event. In its eleventh year now, it has become a great
SunTec recognized for their innovative product, Xelerate for Open Banking Bengaluru, India, 01 March 2019: – SunTec’s Xelerate for Open Banking has won the SPM
Perhaps no industry is undergoing as dramatic a disruption as the financial services, as many organizations are transitioning to stay ahead of the digital curve.
SunTec Confluence Dubai Highlights Critical Need for elevating Customer Experience Focus on Hollowing the Core and Hyper Personalizing the Customer Engagement Layer Trivandrum, India, 20
SunTec is an Associate Sponsor Join us at 2nd Annual Middle East COO Conclave in Dubai from April 23rd, 2019 to April 24th, 2019 where
SunTec team at Sibos 2019 in London For the first time, Sibos will be hosted in London! Sibos is the world’s premier financial services event
Extreme Personalisation is the new normal The digital transformation of businesses has radically changed the way customers approach services. Customers are now used to personalised
About the client: The client is the oldest bank in the UAE with award-winning financial solutions and services. Throughout its 50 years’ history, the bank
APIs, open banking, platform banking, bank as a service- these are some of the buzzwords which are doing rounds in the financial services industry. Banks are
What to do when Legacy core systems hinder your Digital Transformation Journey? Nearly 75% of core banking transformation projects fail, leaving only 25% of successful
In a tough business climate of ever-evolving challenges, increasing customer value is key not only to growth, but to survival. For financial services firms, greater
There exist many forms of Indirect taxes viz General Sales Tax, Turnover tax, Customs Duty, Stamp duty, Entertainment tax, Luxury tax, border tax, Value added
The changing customer landscape challenges banks to refine their offerings around each customer with a high level of granularity, whilst transforming customer experience. But
The Bank of Future will be all about the customer. Gone are the days when banks could create standard one-size-fits-all products and offers and expect
Core banking replacement is the single biggest project that banks undertake in terms of cost, time to execute and associated risks. Renewal/refresh/replacement of the core
Delivering the personalized offerings banking customers want most The world of open banking has arrived, and it is transforming the fundamentals of financial services. Innovative
It has been seven short months since the Second Payment Services Directive (PSD2), the so-called Open Banking, came into force in the EU and the
Customers have never been more fickle and less brand loyal than today. A single bad experience is enough to instantly lose a customer with social
About the client: The client provides comprehensive global, regional and domestic securities services to investment managers, insurance and pension funds, sovereign wealth funds, banks and
Mashreq Bank partners with SunTec to meet VAT compliance Bank to leverage SunTec’s Xelerate to navigate the complexities of VAT Dubai, United Arab Emirates, 03
In banking, customer service is too often seen as poor. Certainly, retail financial services trails a long way behind the market leaders in retail, hospitality,
This white paper explores the emerging concept of Me-to-Me: Enabling customers to select exactly the services and products they want, when they want them and
2018 is a year on unprecedented regulatory change for global banking. The introduction of PSD2 in January was closely followed by the EU General Data
Provider: “What is your bank?” Customer: “Amazon.” Once upon a time, that scenario seemed preposterous but not anymore. Disruptors are moving in and dinosaur banks
About the client: The client is a multinational financial services corporation, managing a large family of mutual funds with fund distribution and investment services. The client
Offer management has become a key topic in the retail banking industry as institutions seek to abandon the traditional transaction-focused business model and differentiate themselves
Compliance is big business. The approximate amount of relief to customers from the Customer Finance Protection Bureau, enforcing customer protection laws, is a staggering $10.1
Finance House partners with SunTec and becomes VAT compliant across UAE Reinforces its commitment towards building a Digital Banking Architecture that is customer-centric Abu Dhabi,
The way forward for ‘Open’ Banks Compliance to new regulations like PSD2 (the Second Payment Service Directive), is not the only issue facing banks in
In a tough business climate of ever-evolving challenges, increasing customer value is key not only to growth, but to survival. For financial services firms, greater
About the client: The client has operations in nearly 120 countries. Lack of a system to roll out a global solution for fee collection, invoicing and
Sharjah Islamic Bank partners with SunTec to manage VAT for its customers Dubai, United Arab Emirates, 23 January 2018 – SunTec, the leader in revenue management
Al Hilal Bank partners with SunTec to manage VAT for its customers Date 22nd January 2018, Dubai, United Arab Emirates: SunTec, which enables global financial services
SunTec and Comping join forces to make Central and Eastern European banks profitable again Trivandrum, India, and Zagreb, Croatia – 28 December 2017 – Comping,
Every bank understands the imperative need to get closer to its customers to increase retention and maintain a competitive edge. Banks are increasingly facing more
New regulations such as GDPR, PSD2, and MiFID2 are challenging financial organisations to adapt faster to the digital world. However, they are increasingly seen as
The increasing might of internet-based service providers and the growing relevance of the digital economy ecosystem has had a substantial impact on CSP operations and
RBL Bank ensures GST Compliance with SunTec Business Solutions BANGALORE, INDIA, – 23 November, 2017 – SunTec, which partners with global financial services organisations to
SunTec Xelerates with Microsoft Azure, creates a new IT vision for the Financial Services industry TRIVANDRUM, INDIA and LONDON, UK – 10th October 2017 –
The first version of the European Union’s PSD payments regulation hit the globalbanking sector back in 2007. Its successor PSD2, comes into force on 13th
SunTec partners with AU Small Finance Bank to facilitate GST compliance and real-time pricing and billing BANGALORE, INDIA, Oct 3, 2017 – Sun Tec, which
Tax compliance as a regulatory requirement is fast changing and for the better. The western world have streamlined their tax regimes for quite some time
SunTec Xelerates the Open Banking revolution to deliver Business Value TRIVANDRUM, INDIA and LONDON, UK – 26th Sep 2017 – SunTec, whose technology powers the
Chief Minister lays the foundation stone for the SunTec campus @ Technocity on 1st September 2017 Trivandrum, September 1, 2017 – The Hon. Chief Minister
IndusInd Bank partners with SunTec to roll out GST SunTec offers its Flagship ‘Xelerate for GST’ end-to-end solution to help the Bank become GST compliant
The top three global banks, which are the Industrial and Commercial Bank of China, the China Construction Bank, the Agricultural Bank of China have a
…evolving customer habits have left 30% of [Thai] bank revenues ‘fragile’… -Accenture The banking sector in Thailand is a highly competitive one. While in the
BANGALORE, INDIA, 20 June 2017 – SunTec, which partners with global financial services organisations to increase the lifetime value of their customer relationships through effective
LONDON – 17 June 2017 – SunTec, the leading revenue management firm, today announced its latest customer, American Express Global Business Travel (GBT), a leading
This is the second article in our series on the Fourth Industrial Revolution. In this article we will be focusing on how Machine Learning will
Banks have to try harder. To be fair, they didn’t have to before 2008. Then came the Global Financial Crisis, causing the break-up of the
The first blog on Industry 4.0 focused on the arrival of the newest industrial revolution, its brief history and its birthplace-Germany. The blog also talked
In this converging world where banks are losing their traditional marketspace, what should banks do? There are four facets of approach that a bank can
Convergence of industries brings a tectonic shift When one of the major industrial convergence started its genesis, Google was not yet born. The postal industry
Our passage in history towards Industry 4.0 From mechanization and steam engines in 1700s, to electricity and mass production at the beginning of the 20th
This is the first article in a three part series discussing the Fourth Industrial Revolution, how Machine Learning and humans can create a way to navigate
A closer look into the Vietnamese banking sector and the challenges faced by banks in the age of rapid #DigitalTransformation The Vietnamese economy is developing
“Should we go digital” is definitely not the question banks are asking themselves. They were, but that was a long time ago. Just like global
Customers demand better. Not a day goes by without a news headline which suggests consumers are getting a very bad deal from service providers. Poor
A look into the future of BI and how it can help enhance business value. Smart data discovery sounds simple enough but can be tough
How superior customer experience can help telecom operators differentiate themselves in the age of commoditized products and services It’s a jolly time to be a
In April 2015, HDFC started using algorithms to disburse retail loans. “This will change the way in which retail lending is being done in the
Ignoring IoT could be perilous for banks, as changes in consumer demand and an overriding threat from fintech revolutionaries shakes up the financial industry landscape.
The first day of Confluence, the global gathering of banking and telecom executives, which blends the traditional and the digital, kicked off today on the
“A ship in harbor is safe — but that is not what ships are built for.” — John A. Shedd In today’s world, this can
Banking services today have come a long way from say 25 years back, when visiting branches were the only way for customers to access their
Remember banks more than a decade ago, which were slower organizations, taking unusually long time to service their customers? The banker had to search through
Quietly in the midst of huge volumes of the draft act on the all-important Goods & Services Tax, Section 15(1) elaborates the aspects of Valuations
Be a Digital Bank, don’t say you are one… -Brett King, Industry Expert Brett King has been one of the few people advocating digital banking
You can’t just ask customers what they want and then try to give that to them. By the time you get it built they’ll want
About the client: The client, headquartered in Abu Dhabi, is one of the leading domestic banks in the United Arab Emirates. With a variety of
About the client: The client is the largest bank in Africa operating in 18 countries and offering services across personal and business banking, corporate and
About the client: The client is a multinational financial services corporation, managing a large family of mutual funds with fund distribution and investment services. Other
About the client: The client, a new generation Public Indian bank with the aim to deliver excellent customer service provides Personal, Business, Rural, Commercial and
About the client: With SunTec, the bank was able to eliminate manual processes and launch innovative tailor-made products/bundles for its customers, at a much faster
About the client: The client provides retail, direct, commercial, investment banking, asset management and insurance services to more than 50 million customers worldwide. SunTec deployed
About the client: With 48 million customers and offices in 72 countries and territories, the bank has long been a pioneer of banking services around
About the client: The client is one of the leading banks in Europe providing a wide range of banking and financial services to over 30
About the client: The client is one of the top global banks in the world by asset size. They provide Retail, Corporate and Investment banking
About the client: With a large global network, Maybank provides a comprehensive range of products and services which includes commercial banking, investment banking, offshore banking,
European Banking Forum 2017 Wednesday 10 May 2017 European Banking Forum 2017 Wednesday 10 May 2017 Venue: Amsterdam European Banking Forum Core banking has always
Banking Vietnam Thursday 18 May 2017 Banking Vietnam Thursday 18 May 2017 Venue: Vietnam The world is moving towards an age where customers prefer service
Thought Leadership Event – Thailand 2017 Thursday 27 Jul 2017 Thought Leadership Event – Thailand 2017 Thursday 27 Jul 2017 Thought Leadership Event – Thailand
Middle East Innovation summit Monday 18 Sep 2017 Middle East Innovation summit Monday 18 Sep 2017 Venue: Dubai, UAE Middle East Innovation Summit The Middle
Banking Growth Forum 2017 Wednesday 17 May 2017 Banking Growth Forum 2017 Wednesday 17 May 2017 Venue: Chicago Today technology has handed customers unprecedented power
About the client: The client is the largest bank in APAC region, with a customer base of over 5 million in Singapore and Hong Kong
About the client: The client, one of the largest banks in Germany, offers services across personal and business banking, corporate and investment banking and wealth
About the client: The client, the largest Islamic banks in the world with total assets of SR 343 billion (US$ 90 billion), has over 58 years
