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A concept built on adaptability and innovation. The banking landscape is undergoing a seismic shift, with customer expectations and digital technologies reshaping the industry. As banks transform into “financial supermarkets,” embracing customer-centricity is no longer a choice. The Bank of 20XX, our vision of the bank of the future, emerges as a response to this transformation.
The journey to becoming the Bank of 20XX demands a holistic approach, marked by a shift to a customer-centric mindset, commitment to becoming “lifestyle partners,” and a complete reorganization around the customer’s unique needs. It involves embracing sustainability practices and striving to be omnipresent in the lives of customers, seamlessly integrating into their daily routines and addressing their evolving expectations.
Overcoming the legacy systems’ constraints, adopting cutting-edge technologies like AI, and fostering a data-driven culture are the steppingstones to success. The Bank of 20XX is not a distant dream; it’s a strategic choice and a leap into the future, aligning banking with the evolving expectations of customers.
Banking is full of opportunities.
“Here at SunTec, we have a key role to play, and our voice is heard.”
“If you have a mindset to learn new things, you can excel in whatever you do.”
The shift to newer revenue strategies is crucial for the banking sector. But banks cannot make this transition on the backs of legacy technology systems. New revenue strategies for the digital world require banks to be able to collate and use data intelligently as well as effectively leverage APIs. To enable this, they need a technology infrastructure that is cloud native, microservices based, agile and powerful.
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Meeting e-invoicing requirements and requires a powerful, and agile technology foundation.
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Banks must re-orient their focus towards customer needs beyond banking products, focusing on life-stage goals.
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For decades, customer loyalty for a bank was unquestioned. Banks offered security and stability and customers did not have any choice when it came to their financial requirements. Today, the sector is witnessing an influx of digital native millennial and Gen Z customers who expect on-demand service and a degree of personalization that was previously unheard of within the sector.
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Look at how banks can leverage a customer-centric model to transform their payment and cash management services.
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Discover innovative approaches to offer compelling value propositions and deposit offers to customers.
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SunTec works very closely with systems integrators who provide value added services to our customers. Our systems integrators have certified resources who design custom solutions based on the SunTec Xelerate platform and help deploy and manage the same for our customers.
SunTec has a large ecosystem of ISV & cloud partners who add business and technology functionality to SunTec Xelerate. These partners bring tremendous complementary value to our customers who are using or are actively considering SunTec Xelerate for their billing and revenue solutions.