We recently conducted a survey about ‘Creating Value in a Volatile World’ in partnership with Feedback Insights and discussed its findings at SunTec Confluence 2022. This survey was conducted across prominent regions including APAC, NA, and EMEA, with participants from banking, telecom, and insurance industries to understand the impact of volatility in the market and how businesses are strategizing to continue driving value to all stakeholders. Close to 40% of businesses experienced high volatility in the past year, and the top factors that induced this volatility were supply chain challenges, climate change, economic uncertainty, and the pace of technology. Listen to Madhur Jain– Executive Vice President, Global Head – SaaS & Solution Consulting, SunTec Business Solutions, Peter Yorke– SVP-Marketing, SunTec, in conversation with Chandramouli Srinivasan, CEO, Feedback Insights as they take a deep dive into this comprehensive study discussing today’s business challenges, the race to delivering unmatched CX even at such turbulent times, and much more.