Improve your share of wallet – engage with your customers across product lines with targeted and differentiated loyalty programs. Manage customer relationships holistically to enhance loyalty, improve product depth and reduce attrition.

Why SunTec Xelerate?

SunTec’s cloud-based Loyalty Management system on the SunTec Xelerate platform enables organizations to understand and evaluate each relationship regardless of the complexity of client and account hierarchies, ensuring faster time to market with the quick launch of effective loyalty campaigns. It increases the impact of loyalty programs, retaining valued customers, attracting new customers through cross-sell and driving holistic customer-centric programs to facilitate end-to-end customer engagement.

SunTec’s Loyalty Management on the cloud further provides flexibility to define rewards in multiple ways and accumulate through multiple avenues. It helps to reduce cost overruns through pre-campaign cost-benefit analysis and plugs revenue leakage by real-time tracking of the program.

Discover related resources curated just for you

Features of SunTec’s Cloud-based Loyalty Management System

Rewards Management

Rule-driven rewards computation, expiry management and the ability for manual adjustments based on credits/ debits/ batch and upload mode

Campaign Management

Plan enrollment and ability to set up base plan, campaigns, new plan creations/ updates, usage-based rewards, merchant-based rewards, one-time and recurring benefits

Redemption Management

UI-based redemption, web service based (online/ POS) redemption, redemption reversal, burn ratio configuration

Merchant-based Rewarding

Set up redemption rules, multiplier earnings and varying reward cap based on merchants

Personalized Products and Services

Define product/ service variations based on reward strategies, multi-product/ service plans

Detailed Analytics and Reporting

Consolidated statements and report generation, current rewards, opening/closing balance, earning history

"Bring agility to your customer retention strategies with a cloud-based loyalty management system."

Drive customer loyalty: Gain a holistic view of your customer’s relationship value, relationship tenure, product ownership and usage, thereby predicting customer loyalty and churn behaviors.
Create loyalty plans easily: Strategically devise loyalty plans from start to finish (plan definition, computation to redemption).
Personalize: Understand your customer needs better and personalize reward types.
An effective customer retention strategy: Implement an agile retention strategy across various lines of business and complex account hierarchies, leading to a larger customer wallet share.

Benefits

Reduce customer attrition through personalized and relationship-driven loyalty programs

Reduce time to market of new loyalty programs through a configurable and easy-to-use application

Improve client experience with easy access to data across channels

Integrate relationships across products and group entities through centralized loyalty management

Increase customer choice through an ecosystem of partners

Improve partner experience through seamless integration and insight-driven decisioning

Enhance partner loyalty through partner loyalty programs

Plug revenue leakage by real-time tracking of your loyalty program

Know your customers better and deliver hyper-personalized offerings with SunTec.

Discover how pricing plays a crucial role when formulating strategies to deliver superior customer experience.

Getting Tech Right: Selecting the Right Software Products to Fulfil the Digital Demands of Banking How must banks gear up for a digital future? Be an early mover and get the Finextra impact study:

Celent's Take on SunTec Xelerate: Helping Banks Adopt Customer-Centric Product Strategies

Six-in-10 banks cite real-time account balance information as the most important service that they offer to corporate customers. Find out more on how to reinvent account analysis.

What Drives the People at SunTec? Explore inspiring testimonials and employee experiences, one story at a time

Discover how pricing plays a crucial role when formulating strategies to deliver superior customer experience.

Getting Tech Right: Selecting the Right Software Products to Fulfil the Digital Demands of Banking How must banks gear up for a digital future? Be an early mover and get the Finextra impact study:

Celent's Take on SunTec Xelerate: Helping Banks Adopt Customer-Centric Product Strategies

Six-in-10 banks cite real-time account balance information as the most important service that they offer to corporate customers. Find out more on how to reinvent account analysis.

What Drives the People at SunTec? Explore inspiring testimonials and employee experiences, one story at a time

Benefits and Loyalty Management

Why SunTec Xelerate?

SunTec’s Loyalty Management on the cloud further provides flexibility to define rewards in multiple ways and accumulate through multiple avenues. It helps to reduce cost overruns through pre-campaign cost-benefit analysis and plugs revenue leakage by real-time tracking of the program.

Discover related resources curated just for you

Features of SunTec’s Cloud-based Loyalty Management System

Rewards Management

Campaign Management

Redemption Management

Merchant-based Rewarding

Personalized Products and Services

Detailed Analytics and Reporting

"Bring agility to your customer retention strategies with a cloud-based loyalty management system."

Benefits

Related Resources

How Banks Can Engage Customers Through Loyalty Programs

Six Lessons for Banks to Learn from BigTechs About Brand Loyalty

Retaining and Growing Customer Loyalty with Empathetic Banking

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SunTec® and Xelerate® are registered trademarks of SunTec Business Solutions.

All Rights Reserved. © 2025 SunTec Business Solutions.

SunTec® and Xelerate® are registered trademarks of SunTec Business Solutions.

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