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Our AI Strategy for Financial Institutions

SunTec Xelerate is an intelligent, AI-amplified revenue management backbone that sits above your existing cores to unlock new revenue, eliminate leakage, and modernize pricing, billing, offer management, and e-invoicing without disrupting trusted systems.

We plug into your existing data, controls, and AI investments, orchestrating intelligence across pricing, product, risk, and compliance workflows under your governance.

The result is pragmatic AI you can deploy today on premise or in your private cloud, at your own pace, with clear guardrails, explainability, and a roadmap that protects you from vendor lock-in and constant technology churn.

Our AI Vision: Intelligence That Serves the Bank, Not the Other Way Around

At SunTec, we see AI as a way to amplify the value of your existing technology and teams, not replace them. Our AI strategy is built on three guiding principles:

Bank-first:

Your tools, your data, your policies take precedence. SunTec Xelerate connects to your internal AI services, models, and APIs so intelligence runs inside your existing risk, compliance, and security perimeter.

Model-agnostic:

We do not tie you to a single model or vendor. Instead, we orchestrate different AI capabilities such as agent frameworks, classical ML, and foundation models based on the use case and your governance requirements.

Value-driven:

AI must show up as better pricing decisions, cleaner billing, fewer disputes, and faster time-to-market, not as yet another experimental pilot. Every capability in SunTec Xelerate is anchored in tangible business outcomes across the revenue value chain.

This approach lets you embrace AI confidently, knowing it is embedded where it matters most—in day-to-day revenue operations without compromising control, compliance, or resilience.

How AI Shows Up in SunTec Xelerate

Within this platform, AI is used to:

Orchestrate complex
revenue workflows:

Agentic capabilities coordinate calls to pricing engines, risk and policy services, and other internal tools, so the right decision is taken at the right moment in the customer journey, whether that is calculating a fee, waiving a charge, or recommending a new proposition.

Enhance pricing and
billing intelligence:

Machine learning models and rule-based engines work together to detect leakage, identify outliers, and suggest adjustments, while keeping the final decision transparent and explainable to both bankers and regulators.

Support compliance-by-design:

Agentic capabilities coordinate calls to pricing engines, risk and policy services, and other internal tools, so the right decision is taken at the right moment in the customer journey, whether that is calculating a fee, waiving a charge, or recommending a new proposition.

Improve customer and operations experience:

Conversational experiences and guided flows can be layered on top of SunTec Xelerate, allowing relationship managers, operations teams, and support agents to query pricing constructs, simulate scenarios, or explain invoices in plain language that is grounded in data from your own systems.

The emphasis throughout is on augmented decisioning: AI prepares, validates, and explains decisions; the bank remains in charge.

Designed to Work with Your AI Investments

Most banks are already investing in AI platforms, data lakes, and model-serving infrastructure. SunTec Xelerate is designed to sit comfortably within that ecosystem rather than compete with it.

In practical terms, this means you can continue to evolve your AI stack while using SunTec Xelerate as the revenue-centric layer that turns those capabilities into tangible business outcomes.

Designed to Work with Your AI Investments

Most banks are already investing in AI platforms, data lakes, and model-serving infrastructure. SunTec Xelerate is designed to sit comfortably within that ecosystem rather than compete with it.

In practical terms, this means you can continue to evolve your AI stack while using SunTec Xelerate as the revenue-centric layer that turns those capabilities into tangible business outcomes.

Governance, Security, and Explainability by Design

AI in financial services lives or dies by trust. Our architecture and engineering practices are built to meet banking-grade standards for security, compliance, and operational resilience.

Key characteristics include:

Tight data boundaries:

AI features can be deployed fully on premise or in your private cloud, with options to reuse your API gateways, identity providers, and monitoring stack.

Policy-driven guardrails:

Every AI call, whether to an internal tool or an external service, is subject to policy checks, redaction rules, and detailed audit logging (including who invoked what, when, and why).

Explainable outcomes:

Pricing, billing, and revenue decisions are traceable back to the underlying rules, models, and data, supporting internal governance, customer transparency, and regulatory scrutiny.

Enterprise-grade software delivery:

A modern, security-first CI/CD pipeline with automated testing, vulnerability scanning, and signed artefacts ensures that AI capabilities are delivered with the same rigor as the rest of the platform.

This combination allows you to scale AI safely, in line with your own risk appetite.

This combination allows you to scale AI safely, in line with your own risk appetite.

What This Means for You, Our Customers

For banks, SunTec’s AI vision translates into a simple promise:

That is how we define our AI vision at SunTec: intelligence that is composable, controllable, and clearly aligned to the business of banking.

Let’s Talk About How We Can Help Your Bank Thrive

That is how we define our AI vision at SunTec: intelligence that is composable, controllable, and clearly aligned to the business of banking.

Don’t miss this opportunity to connect, learn, and transform.

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