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NK is recognized for building the first automated billing solution for India’s national telecom provider, which was deployed across the country. He subsequently went on to build Xelerate, SunTec’s flagship platform, that is currently used by more than 130 clients across over 45 countries to provide an enriched customer experience.

With nearly three and a half decades of experience as a technology and business evangelist across industries (telecom, banking, financial services, digital communications, retail, travel & logistics), NK has helped shape the wave of customer-centric software platforms and solutions for pricing, billing, and product management, particularly in transaction intensive verticals. Under his leadership, SunTec has won several global awards, including the Celent Model Bank Award, Red Herring Global 100, Deloitte Technology Fast India – 50 and Deloitte Technology Fast Asia-Pacific – 500.

An entrepreneur at heart, he has successfully mentored and invested in several technology startups.  He also holds several technology patents and has pioneered and patented the concept of real-time value-chain management in digital business eco-systems. He also has a patent for developing software using the product-application-solution framework.  His third patent is for building system and method for collaborative designing, development, deployment, execution, monitoring and maintenance of enterprise applications. His patents focus not just on the technological aspect, but also outline the business model designs for clients who can leverage these patents through SunTec’s products.

As an author and speaker, NK is known for his views on how organizations can accelerate their digital transformation journey without replacing legacy systems – also referred to as ‘Hollowing out the Core’. He also regularly speaks at various thought leadership forums, including SIBOS, European Banking Forum, 3G Mobile Forum, Indian Banking Summit, Gartner Summit, Association for Financial Professionals, and other leading financial conferences across the world.

NK holds leadership positions in several industry forums. He has served as the Chairman of G-Tech, the industry body of IT/ITeS companies in Kerala and also as the head of CII (the industrial forum in India), Trivandrum Zone and continues to be its member. He is also a member of the product council of NASSCOM, the trade association of Indian IT companies.

NK holds a master’s degree in Physics and Management and has completed his executive education from London School of Business and Wharton School of Business.